Operations Executive | Hertz | Financial Services Rental & Leasing

Robinson & Co (Singapore) Pte Ltd; Dubai; On-site; AED 80,000 - 100,000; Full time

Job summary

A financial services leasing company in Dubai is seeking an Operations Executive to manage invoice submissions from corporate customers and ensure timely processing of customer refunds. The ideal candidate should possess a university degree and have at least 2 years of experience in invoicing or financial operations. Proficiency in Microsoft Excel and Office applications is essential. This role is pivotal in maintaining financial accuracy and efficiency in customer transactions.

Qualifications

• University degree required.
• 2 years of relevant experience in invoicing or financial operations.
• Proficiency in MS Excel and Office applications.

Responsibilities

• Oversee management of invoice submissions from corporate customers.
• Prepare and submit monthly lease invoices ensuring accuracy.
• Manage customer refunds promptly after contract closures.

Skills

Attention to detail

Effective communication

Proficiency in Microsoft Excel

Time management

Education

University Graduate

Tools

Microsoft Office

Job description

Operations Executive | Hertz | Financial Services Rental & Leasing

Overview of the Role

The Operations Executive is responsible for overseeing the comprehensive management of invoice submissions from corporate customers, handling customer refunds, and managing agreement extensions. This role ensures adherence to established guidelines, processes, and policies while supporting stakeholders and customers effectively. The role's success is measured by timely and accurate invoicing activities and efficient processing of customer-related transactions.

What You Will Do

• Prepare and submit monthly lease invoices for corporate customers via email or designated portal, ensuring accuracy and timeliness.
• Generate and share Salik invoice reports with customers according to agreed SLAs, supporting timely billing and financial accuracy.
• Consolidate and submit miscellaneous invoices for damages, traffic fines, excess mileage, and delay charges according to the invoice generation schedule three times a month.

Customer and Contract Management

• Manage the customer refund process promptly after contract closures, ensuring excess funds are returned in a timely manner.
• Process requests for Hertz Agreement Extensions from relevant departments, facilitating billing and contract closure.
• Release security cheques upon receiving request from Customer Support and Collection teams for agreements closed with no outstanding balances.

Required Skills To Be Successful

• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Proficiency in Microsoft Excel and Office applications
• Ability to manage time effectively and prioritize tasks

What Qualifies You For The Role

• University Graduate
• 2 years of relevant experience
• Proficiency in MS Excel and Office
• Experience in invoicing or financial operations