Operations Executive

CAA Portas; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A sports management consultancy in Dubai is seeking an Operations Executive to provide operational support across various departments. The ideal candidate will have proven experience in a similar role and excellent communication skills. Responsibilities include overseeing office management, providing support to Partners, managing IT coordination, and liaising with government portals. The position offers competitive compensation, health insurance, and a positive work-life balance.

Benefits

Health insurance

Gym subsidy

Balanced work vs personal life

Qualifications

• Proven experience in a similar operations role, preferably at least 2-3 years.
• Excellent verbal and written English fluency is essential.
• Proven initiative and problem-solving skills to work independently.

Responsibilities

• Oversee general maintenance and office management.
• Provide general support to Partners, including meeting coordination.
• Act as health and safety representative and conduct risk assessments.
• Manage IT coordination and troubleshoot basic issues.
• Support operational process development and governance renewals.
• Liaise with government portals to resolve issues.

Skills

Operational support

Problem-solving

Communication

Project management

Education

Bachelor's Degree in a relevant field

Job description

Operations Executive – Dubai - Sports Management Consultancy

Job Description

CAA Portas is the leading management consulting firm dedicated to transforming the world through sport.

We offer a unique mix of top tier consulting with deep sport expertise, delivered in true partnership with our clients. We combine market intelligence and thought leadership with a rigorous, data‑led, creative and collaborative approach tailored to the needs of the sports sector. We provide advisory services and solutions across the sporting landscape from strategy and planning, business support, through to implementation.

At CAA Portas we help sports leaders across the world on their most important, complex and urgent challenges and opportunities to achieve more for their organisations. We

• Deliver significant and sustainable business performance

• Transform organisations and develop future sport leaders

• Drive increased and more effective funding into sport

• Achieve lasting positive change in society

The Agency

Creative Artists Agency (CAA) is a leading entertainment and sports agency, with global expertise in film, television, music, theatre, sports, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, brand marketing and licensing, executive search, games, and philanthropy, among other areas.

Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.

CAA, founded in 1975, is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. For more information, please visit www.caa.com.

Overview

We are seeking an Operations Executive to provide operational support inclusive of but not limited to implementing processes and procedures, supporting various departments by collaborating and coordinating operational tasks, ensuring the Dubai office operates effectively.

You will build strong, trusting relationships with the MEA team colleagues and colleagues from across the company and engage effectively with relevant stakeholders to get their support or action where / when needed whilst demonstrating the CAA Portas core values.

Responsibilities:

• Office Management: Oversee general maintenance, supplies, tidiness, and visitor reception. Coordinate office moves, lease renewals, fit‑outs, and social events.
• Partner & Admin Support: Provide general support to Partners, including meeting coordination, couriers, bank guarantees, and document uploads to government portals.
• Health & Safety: Act as the H&S representative, conduct risk assessments, maintain first aid and fire safety records, and track mandatory training completion.
• IT Coordination: Manage laptop provisioning and decommissioning, troubleshoot basic IT issues, update global asset trackers, and assist with software access requests.
• Governance & Projects: Support operational process development, governance renewals, and ad‑hoc regional projects.
• Government Liaison: Upload documents to government portals and liaise with the Ministry of Finance to resolve issues.

Requirements:

• Bachelor’s Degree in a relevant field from an accredited institution preferred not essential
• Proven experience in a similar operations role preferably at least 2-3 years
• Excellent verbal and written English fluency is essential
• Right to work in the region
• Proven initiative and problem‑solving skills to work independently

Compensation And Benefits:

We offer a competitive compensation package commensurate with experience and qualifications. In addition to monetary compensation, we provide health insurance, gym subsidy, balanced work vs personal life.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment.

Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.

Please inform CAA’s Recruitment Department if you need any assistance completing any forms or to otherwise participate in the application process.