Operations Excellence & Data Strategist

Kaizen; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading operational excellence firm in Dubai is seeking an Operational Excellence & Data Specialist to optimize systems, manage data reporting, and enhance operational efficiency. The ideal candidate will have strong CRM management skills, proficiency in analytics tools, and a detail-oriented approach to documentation. This position offers the opportunity to shape the future of consumer services through data-driven insights.

Qualifications

• Experience in CRM management, preferably with Zoho CRM.
• Proficiency in data reporting and analytics tools like Excel.
• Detail-oriented with excellent organizational and operational skills.
• Tech-savvy with AI integrations and VPS management experience.
• Ability to collaborate across teams.

Responsibilities

• Act as the authority on departmental tools and systems.
• Generate accurate reports for management and clients.
• Manage standard operating procedures and contracts.

Skills

CRM management

Data reporting & analytics tools

Organizational skills

AI integrations

VPS management

Tools

Zoho CRM

Excel

Zoho Analytics

Job description

A leading operational excellence firm in Dubai is seeking an Operational Excellence & Data Specialist to optimize systems, manage data reporting, and enhance operational efficiency. The ideal candidate will have strong CRM management skills, proficiency in analytics tools, and a detail-oriented approach to documentation. This position offers the opportunity to shape the future of consumer services through data-driven insights.