Operations Assistant

Bitunix Fintech LLC; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

A fintech company in Dubai seeks an operations professional to manage Key Opinion Leader campaigns and client relationships within the crypto exchange industry. Candidates should have strong analytical skills and be proficient in Excel and Power BI. The position requires multitasking abilities and experience in the fintech or blockchain industry is advantageous. Successful candidates will thrive in a fast-paced environment and handle pressure effectively, ensuring optimal performance and engagement.

Qualifications

• Experience in operations role within a crypto exchange preferred.
• Proficiency in English, knowledge of Chinese is an advantage.
• Strong understanding of cryptocurrency markets and blockchain technology.

Responsibilities

• Oversee and manage Key Opinion Leader campaigns.
• Maintain relationships with key accounts for client satisfaction.
• Evaluate campaign effectiveness and recommend improvements.

Skills

Strong Excel skills

Data analysis and reporting

Proficiency in English

Strong analytical skills

Problem-solving skills

Multitasking abilities

Tools

Power BI

Job description

Responsibilities:

• Oversee and manage Key Opinion Leader campaigns ensuring optimal performance and engagement.
• Handle and maintain relationships with key accounts ensuring smooth operations and client satisfaction.
• Evaluate campaign effectiveness track key performance metrics and provide recommendations for improvements.
• Generate detailed reports analyze trading data and derive insights to optimize performance.
• Manage and distribute incentives and bonuses accurately and efficiently.
• Work closely with relevant departments including marketing finance and operations to ensure smooth workflows.
• Collaborate effectively within a team-oriented environment and foster strong internal communication.
• Adapt to dynamic market conditions and perform efficiently under tight deadlines.
• Be willing to work longer hours when necessary to meet business demands.

Requirements:

• Previous experience in an operations role within a crypto exchange is preferred.
• Experience in the fintech or blockchain industry is an advantage.
• Strong Excel skills or proficiency in Power BI for data analysis and reporting.
• Proficiency in English is necessary and Chinese-speaking candidates are preferred but not mandatory.
• Strong analytical skills with the ability to derive meaningful insights from data.
• Ability to multitask and manage multiple projects simultaneously.
• Strong problem-solving skills with high attention to accuracy and efficiency.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Prior experience in managing KOL campaigns trading platforms or cryptocurrency-related projects is beneficial.
• Strong understanding of cryptocurrency markets blockchain technology and digital assets is an advantage.