Operational Manager Dubai

Ambuce Rescue Team; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

An ambulance services provider is seeking a motivated Operational Manager to oversee daily operations in Dubai. The ideal candidate will have a background in healthcare, leadership experience, and the ability to manage a team. Responsibilities include dispatch coordination, client communication, and compliance with health regulations. This hands-on role offers relocation assistance and competitive salary in a dynamic work environment.

Benefits

Relocation assistance

One annual return flight

Transport and mobility support

Competitive salary

Growth opportunities

Qualifications

• Experience managing teams in healthcare or EMS settings.
• Proven skills in planning and leadership.
• A willingness to relocate to Dubai for at least one year.

Responsibilities

• Lead daily operations and dispatch coordination.
• Act as the primary contact for clients.
• Recruit, train, and manage local team members.

Skills

Team leadership

Problem-solving

Planning

Fluent English communication

Medical knowledge

Education

Bachelor's degree or equivalent in nursing or emergency care

Job description

ART Ambulance Services L.L.C. is seeking a motivated and experienced Operational Manager to support our CEO in running and expanding our ambulance and prehospital care operations in Dubai. This is a hands‑on leadership position with full operational responsibility managing a growing local team and ensuring high-quality services across event support and patient transportation.

You will oversee a team of small team of key players and take ownership of team deployment coordination on‑site at events and the day‑to‑day running of operations. This is an excellent opportunity for a medical professional with leadership aspirations who is ready to take on an international challenge in a fast‑paced multicultural environment.

Core Responsibilities

• Lead and manage the daily operations including dispatch coordination, staff management, patient transport, medical standby services and quality assurance.
• Act as the primary operational contact for clients including hospitals, event organizers and corporate partners.
• Recruit, train, mentor and schedule local team members ensuring team cohesion and performance.
• Maintain compliance with UAE health regulations and international best practices.
• Represent ART Ambulance Services on‑site at major events and during critical operations.
• Assist with business development efforts by building strong relationships with stakeholders in the UAE.

Minimum Requirements

• Medical knowledge at the level of a Bachelor s‑trained nurse or equivalent experience in prehospital/​emergency care.
• Previous experience managing teams or leading operations in a healthcare or EMS setting.
• Fluent English communication skills (spoken and written). Knowledge of Arabic or other languages is a plus.
• Proven problem‑solving, planning and team leadership skills.
• Willingness to relocate to Dubai for at least one year (longer‑term commitment is strongly preferred).
• Comfortable operating independently while closely collaborating with the CEO.

Preferred Qualifications

• At least 2 years in an operational leadership role within healthcare, EMS or logistics.
• Formal medical qualifications or registrations (e.g. Registered Nurse, Paramedic etc.).
• Experience working at or managing medical events, field operations or transport services.
• Familiarity with multicultural teams and international workplace dynamics.
• Strong organizational mindset and ability to lead under pressure.

Benefits

• Relocation assistance provided.
• One annual return flight to your home country.
• Transport and mobility support covered as part of your compensation package.
• Competitive salary commensurate with experience and responsibilities.
• A dynamic and rewarding work environment with growth opportunities.