Open Market Advisor, Employee Workplace Solutions

HSBC; Dubai; On-site; AED 100,000 - 150,000; Full time

Job summary

A leading global bank in Dubai is seeking an ambitious Open Market Advisor to join its IWPB team. The role involves connecting with high net worth customers, managing banking needs, and driving business targets. Ideal candidates will possess strong communication and negotiation skills, alongside a graduation degree. Join us to grow your career in a diverse and inclusive environment with numerous opportunities for professional development.

Benefits

Continuous professional development

Flexible working conditions

Inclusive workplace

Qualifications

• Understanding of IWPB products and services.
• Proven experience with high net worth individuals.
• Ability to manage high network clients efficiently.

Responsibilities

• Conduct multiple activities to drive outcomes aligned with IWPB strategy.
• Be the first contact for assigned companies regarding banking needs.
• Identify and refer client needs to respective lines of business.

Skills

Communication skills

Negotiation skills

Interpersonal skills

Networking strategy development

Customer service orientation

Education

Graduation degree

Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further

HSBC International Wealth and Premier Banking (IWPB)

We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

We are currently seeking an ambitious individual to join our IWPB team, working together with colleagues to define, manage and achieve divisional business targets.

In this role, you will:

• Open market advisor is responsible for conducting multiple activities in order to deliver outcomes in line with the IWPB strategy through a need based selling approach (EDRAS) across acquisition, revolving and borrowing. The Open market advisor will work closely with the overall AEL portfolio and non AEL companies in driving improved penetration. They will be responsible to manage customer expectations through service clinics, open days, regular meetings and improved engagement with the company in making HSBC the preferred banking partner.
• Meeting performance expectations across Acquisition (excluding Premier), Revolving and Borrowing, in addition to Experience and Quality KPIs
• Be the first point of contact for the employees of assigned companies for fulfilling banking needs.
• Identify client needs for Wealth, International Banking Corridors, Private Banking/, and refer them to respective lines of business

To be successful in the role, you should meet the following requirements:

• Complete understanding of the IWPB products, propositions and services, including the global service standards, and the ability to communicate this effectively to customers
• Proven experience dealing with and selling products and services to high net worth individuals
• Adept of developing a networking strategy and proven ability to achieve activity and outcome goals
• Knowledge of competitor activity, propositions and offers
• Excellent performance year by year
• Ability to manage high network clients
• Strong communications and interpersonal skills
• Strong negotiation skills
• Good team player
• Excellent problem solving skills
• Effective / seamless handover of customer relationships to those with appropriate skills to manage them
• Customer service orientation
• Risk awareness
• Graduation degree is a must – to secure a UAE Visa and Work Permit

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.