Onsite IT Support Engineer – Windows/macOS & Imaging

Sundus Recruitment and Outsourcing Services, Abu Dhabi; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading recruitment service in Dubai is looking for a technical support specialist to assist VIP users with their IT needs. The role involves providing support for Windows and Mac devices, troubleshooting applications, and managing network issues. The ideal candidate holds a BE/BTech/Bsc/Diploma and has technical skills in OS imaging and deployment. This position offers a dynamic work environment and the opportunity to work with high-profile clients.

Qualifications

• Proven experience in providing support for VIP users.
• Ability to install and troubleshoot Antivirus agents.
• Experience with Office 365 applications and basic network troubleshooting.

Responsibilities

• Provide effective support for VIP users with minimal disruption.
• Troubleshoot and document technical issues.
• Participate in asset movement and device preparation.

Skills

Windows 10/11 support

macOS support

OS imaging and deployment

Technical troubleshooting

Service Management tools

Education

BE/BTech/Bsc/Diploma

Job description

A leading recruitment service in Dubai is looking for a technical support specialist to assist VIP users with their IT needs. The role involves providing support for Windows and Mac devices, troubleshooting applications, and managing network issues. The ideal candidate holds a BE/BTech/Bsc/Diploma and has technical skills in OS imaging and deployment. This position offers a dynamic work environment and the opportunity to work with high-profile clients.