On-Site Facilities Manager: Lead Operations & Client Success

Excellerate; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading facilities management company in the United Arab Emirates seeks an experienced Facilities Manager. The role involves managing building maintenance, ensuring compliance, and fostering client relationships. Ideal candidates will have 5–8 years of experience in Facilities Management, strong leadership skills, and the ability to deliver on service commitments. Proficiency in Microsoft Office and familiarity with CAFM systems are advantageous. This position offers opportunities for professional growth in a dynamic environment.

Qualifications

• Minimum 5–8 years of experience in Facilities Management.
• Prior supervisory experience preferred.
• FM certification (SAFMA, IWFM, IFMA or similar) advantageous.
• Valid driver’s licence may be required.

Responsibilities

• Build and maintain positive relationships with clients.
• Lead and deliver OPIs and KPIs as per the Master Service Agreement.
• Ensure all client objectives and timelines are met.
• Coordinate and oversee repair and maintenance work.

Skills

Excellent written and verbal communication in English

Strong organisational skills

Analytical skills

Reporting skills

Leadership skills

Proficiency in Microsoft Office

Experience using CAFM or ticketing systems

Education

Associate’s Degree or Bachelor’s Degree in business, technical, or management

Tools

CAFM or ticketing system (Si7 or similar)

Job description

A leading facilities management company in the United Arab Emirates seeks an experienced Facilities Manager. The role involves managing building maintenance, ensuring compliance, and fostering client relationships. Ideal candidates will have 5–8 years of experience in Facilities Management, strong leadership skills, and the ability to deliver on service commitments. Proficiency in Microsoft Office and familiarity with CAFM systems are advantageous. This position offers opportunities for professional growth in a dynamic environment.