On-Island Buggy Driver | Guest Services & Luggage Help

1st-jobs.com; Dubai; On-site; AED 39,000 - 56,000; Full time

Job summary

Unknown company is seeking an On-Island Driver (Buggy Driver) to provide high-quality transportation services on the island. The role requires operating buggies, assisting guests with luggage, and maintaining vehicle safety and cleanliness.

Responsibilities include following schedules, answering guest questions, and ensuring a positive guest experience while working flexible hours, including nights and weekends.

Qualifications

• Valid driver's license with a clean driving record.
• English language skills are mandatory; Arabic preferred.
• Guest service skills and ability to engage with guests.
• Ability to work nights, weekends, and holidays.
• Ability to lift up to 30 kg.
• Knowledge of local traffic laws.

Responsibilities

• Maintain a cheerful, helpful and friendly attitude towards colleagues, on-island staff and guests alike, and provide a courteous and professional service at all times.
• Drive guests in the buggies as required, following schedules or routes defined by the Site Supervisor, or Dispatcher, and based on guest requests.
• Answer all guest questions with a high level of knowledge about island facilities and services.
• Communicate effectively with passengers, staff, and management to provide seamless service.
• Handle any passenger complaints or issues in a professional manner.
• To provide guests assistance with luggage, baby strollers etc when required, ensuring it is handled with care.
• Porter/baggage handling duties as required (movement of baggage from luggage ferry to/from Assets), securing luggage inside cargo areas of luggage cages / transport, and delivering unclaimed or lost luggage to the correct asset or guest
• Be an expert on the function and operation of all buggy controls, gauges and warning lights.
• Maintain a valid buggy-driving license, and operate the buggy in accordance with all local laws and regulations.
• Record usage of buggies as required, ensuring close communication with the dispatcher and Site Supervisor.
• To assist in ensuring that all buggies are kept well maintained and clean at all times, any technical fault should be reported to the Site Supervisor.
• Perform pre and post-trip inspections to ensure the buggy is in good working order.
• Follow all safety rules when driving the buggy and drive with utmost care, making sure that neither passengers nor passing guests come to any harm.
• Ensure sufficient charging of the electric buggies to facilitate consistent operations.
• Report any mechanical issues or accidents immediately to management, monitoring battery water, brake, lights etc on a daily basis before using a buggy
• Assist guests with directions around the Island.
• Work flexible hours, including nights, weekends, and holidays.
• Working for long periods of time exposed to heat.
• Follow all company policies and procedures.
• Assist with other duties as assigned by management.

Skills

Interpersonal skills

English mandatory

Guest service

Flexible hours

Calm under pressure

Physical fitness

Education

High school diploma or equivalent

Job description

Unknown company is seeking an On-Island Driver (Buggy Driver) to provide high-quality transportation services on the island. The role requires operating buggies, assisting guests with luggage, and maintaining vehicle safety and cleanliness.

Responsibilities include following schedules, answering guest questions, and ensuring a positive guest experience while working flexible hours, including nights and weekends.