Office Services Executive

Al Tayer Motors; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury retailer in Dubai is seeking an Office Support Coordinator to assist the Manager with administrative duties. Responsibilities include managing travel itineraries, handling customer queries, and providing essential office support. The ideal candidate should possess excellent communication skills, be highly organized, and have a diploma in Secretarial practices. This role is pivotal in ensuring smooth operations within a culturally diverse environment, making it ideal for those eager to thrive in luxury retail.

Qualifications

• Diploma in Secretarial practices would be an advantage.
• Excellent communication and interpersonal skills.
• Highly organized, able to multi-task, with an eye for details.
• Computer literacy is essential.
• Well-groomed with a pleasant personality is important.
• Exposure to a multicultural environment enhances adaptability.

Responsibilities

• Provide secretarial and office support to the Manager.
• Arrange travel itineraries for the Manager.
• Liaise with offices for effective management of appointments.
• Attend to customer queries and complaints diligently.
• Manage documentation system for storage and retrieval.
• Coordinate company events and meetings.

Skills

Excellent communication and interpersonal skills

Highly organized and able to multi-task

Computer literacy

Well-groomed with a pleasant personality

Exposure to a multicultural environment

Education

Diploma in Secretarial practices

Job description

At Al Tayer Insignia, your career is more than a job — it’s a journey into the heart of luxury retail. For over 40 years, we’ve partnered with the world’s most iconic brands, creating award-winning retail experiences across our boutiques, department stores, and leading online platforms. With stores and outlets across the GCC and a truly seamless omnichannel presence, we bring style, innovation, and heritage together. Here, you’ll join a diverse, customer obsessed, passionate team that celebrates creativity, values individuality, and empowers you to grow. Join us on our journey, reimagining fashion and redefining the meaning of luxury in the region.

Job Description

To provide all the necessary office services support to the Manager and shoulder all the administrative responsibilities as functionally required by the Manager and the others concerned in the department.

Responsibilities

Functional Roles and Responsibilities

• Provide all necessary secretarial and office support to the Manager from handling calls, drafting and processing letters , faxing etc, to liaising on the Manager’s behalf with Suppliers and Customers.
• Arrange travel itinerary for the Manager including ticket reservations, hotels bookings, fixing appointments with the overseas clients.
• Provide required support to others in the department with respect to, sending official correspondence on their behalf, providing collective information to them and arranging department meetings
• Liaise with all offices for effective management of appointments and meetings. Ensures administrative responsibilities like signatures, applications and customer issues are expedited effectively.
• Attend to all customer queries, complaints and interactions with courtesy and respect. Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company.
• Ensure efficient and courteous answering of telephone calls/ emails/faxes and provide necessary information and guidance or route them to appropriate channels for accurate information.
• Maintain necessary documentation system for efficient and orderly storage and retrieval of documents/information. Maintain and update all necessary records, files and database.
• General correspondence and memos as and when required including independent correspondence on secretarial discretion.
• Manage printing and stationary requisitions
• Liaise with suppliers or administration team for consumables
• Oversee department attendance and ensure relevant access is provided
• Manage collateral / location specific resources such as Meeting Rooms, reception, etc.
• Coordinate Company / Department events, Annual / Quarterly Planning meetings, etc.

Qualifications

Years of Experience

• Diploma in Secretarial practices would be an advantage

Knowledge and Skills

• Excellent communication and interpersonal skills
• Highly organized, able to multi-task, with an eye for details
• Computer literacy
• Well-groomed with a pleasant personality
• Exposure to a multicultural environment