Office Manager

Chedi Hospitality; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in Dubai seeks an experienced Office Manager to oversee day-to-day operations and provide executive support to the CEO and COO. The ideal candidate will have at least 5 years of experience in a corporate hospitality environment and possess strong organizational and communication skills. Responsibilities include managing executive calendars, office administration, and facilitating communication across departments. The role demands a high level of professionalism and discretion.

Qualifications

• Minimum 5 years' experience in a similar Office Manager or Executive Assistant role within a luxury hospitality corporate environment.
• Strong command of written and spoken English; additional languages are an advantage.
• High level of professionalism, discretion, and cultural sensitivity.

Responsibilities

• Manage executive calendars and schedule appointments for CEOs.
• Oversee daily office operations and manage office budgets.
• Coordinate cross-functional input for special projects led by the CEO and COO.

Skills

Organisational skills

Communication skills

Proactive approach

Attention to detail

Professionalism

Education

Bachelor's degree in Business Administration or Hospitality Management

Tools

Microsoft Office Suite

Job description

Location: Dubai, UAE

Department: Corporate Office

Reports to: CEO & COO

Experience Required: Minimum 5 years in a corporate hospitality environment

Position Overview

The Office Manager is responsible for ensuring the smooth and efficient day‑to‑day operations of the Chedi Hospitality corporate office. This role provides direct executive support to the CEO and COO, oversees office administration, manages corporate communication flow, and maintains a professional, organised, and service‑oriented environment that reflects the standards and values of The Chedi brand.

The ideal candidate brings strong organisational skills, discretion, and a proactive approach, with solid experience in a luxury hospitality corporate setting.

Key Responsibilities

• Executive Support (CEO & COO)
• Manage executive calendars, schedule appointments, and coordinate complex meetings.
• Organise travel arrangements, itineraries, and logistical support for domestic and international trips.
• Prepare briefing documents, presentations, and reports as required.
• Ensure timely follow‑up on internal and external communications and pending actions.
• Maintain strict confidentiality on all sensitive matters.
• Office Administration
• Oversee daily office operations, supplies, and general upkeep of the workspace.
• Act as the primary point of contact for vendors, service providers, and building management.
• Manage office budgets, expense tracking, and procurement processes.
• Ensure compliance with corporate policies, administrative procedures, and brand standards.
• Coordination & Communication
• Serve as a liaison between the CEO/COO and internal departments across multiple properties.
• Draft and circulate memos, announcements, meeting minutes, and follow‑up actions.
• Support the organisation of corporate events, workshops, and leadership meetings.
• Facilitate smooth flow of information and ensure timely communication across the corporate office.
• HR & Administrative Support
• Assist with onboarding administrative tasks for corporate new joiners.
• Maintain updated corporate staff records, calendars, and shared office documentation.
• Support in coordinating performance review cycles, travel approvals, and corporate compliance tasks.
• Project Assistance
• Provide administrative support on special projects led by the CEO and COO.
• Track project progress, prepare updates, and coordinate cross‑functional input.
• Ensure deadlines are met and relevant stakeholders remain aligned.

Qualifications & Experience

• Minimum 5 years' experience in a similar Office Manager or Executive Assistant role within a luxury hospitality corporate environment.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field preferred.
• Strong command of written and spoken English; additional languages are an advantage.
• Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
• Excellent organisational skills and the ability to manage multiple priorities simultaneously.
• High level of professionalism, discretion, and cultural sensitivity.
• Strong interpersonal skills with the ability to communicate effectively at all levels.

Key Competencies

• Proactive and solutions‑focused
• Strong attention to detail
• Professional demeanour and service‑oriented mindset
• Ability to work under pressure and meet tight deadlines