Office Assistant

Black Pearl Charter LLC; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A marine charter company in Fujairah is looking for an organized and proactive Office Assistant. This role involves managing bookings, handling customer interactions, and maintaining office operations. Ideal candidates should possess strong communication skills, proficiency in Microsoft Office, and a positive attitude. The position offers a salary between 2000 and 3000 AED.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills, with a professional demeanor.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Responsibilities

• Manage trip bookings through the company operating software systems.
• Assist in scheduling customer trips and conducting end of trip surveys to gauge customer experience.
• Maintain filing systems to ensure easy access to documents and records.

Skills

Communication Skills

Organizational Skills

Time Management

Technical Proficiency

Problem-Solving Skills

Tools

Microsoft Office Suite

Job description

We are seeking a dedicated and organized Office Assistant to join our team in Fujairah International Marine Club. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing support to the company activities. This position requires a proactive individual who can manage multiple tasks efficiently and maintain a positive working environment. The Office Assistant will be responsible for handling daily office activities, coordinating bookings with captains and customers. Strong communication skills and attention to detail are essential to succeed in this role.

Responsibilities:

1. Manage trip bookings through the company operating software systems.
2. Answer phone calls, and discuss products with customers taking assistance from boat captains where necessary.
3. Assist in scheduling customer trips and conducting end of trip surveys to gauge customer experience and possible need for improvement.
4. Maintain filing systems, both electronic and paper, to ensure easy access to documents and records.
5. Prepare trip manifests that capture customer details for later follow up, using existing company procedures.
6. Manage company Social Media marketing accounts to promote Black Pearl Charter in the marketplace as the number one charter in the business.
7. Coordinate office supplies and inventory management, ensuring that all items are stocked and available.
8. Contribute to introduction of new products that can help increase company revenue.
9. Maintain a clean and organized office environment, contributing to a positive workplace culture.

Preferred Candidate:

1. Strong organizational skills with the ability to manage multiple priorities effectively.
2. Excellent verbal and written communication skills, with a professional demeanor.
3. Proficient in Microsoft Office Suite (Excel and PowerPoint) and company provided software.
4. Ability to work independently as well as part of a team, demonstrating flexibility and adaptability.
5. Ability to maintain confidentiality and handle sensitive information with discretion.
6. Positive attitude and willingness to learn and grow within the organization.
7. Strong customer service orientation, with the ability to interact positively with colleagues and clients.

Salary:

between 2000 and 3000 AED

Skills:

• Communication Skills: The ability to convey information clearly and effectively, both verbally and in writing, is essential for interacting with colleagues and clients.
• Organizational Skills: Strong organizational abilities help manage tasks, schedules, and office supplies, ensuring a well-functioning office environment.
• Time Management: The capability to prioritize tasks and manage time effectively is crucial for meeting deadlines and maintaining productivity.
• Technical Proficiency: Familiarity with office software, particularly Microsoft Office Suite, enhances efficiency in document preparation and data management.
• Problem-Solving Skills: The ability to identify issues and develop practical solutions is important for addressing challenges that may arise in daily operations.