Night Operations Manager - Guest Safety & Service Lead

Arada; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A renowned hotel chain in Sharjah is seeking a Night Manager to ensure the smooth running of hotel operations during nighttime. Responsibilities include overseeing staff, managing guest check-ins/outs, and ensuring compliance with hotel standards. The ideal candidate has a degree in Hospitality Management and 4-5 years of experience, including supervisory roles. Strong leadership and excellent communication skills are essential. The position requires flexibility to work shifts and weekends.

Qualifications

• 4-5 years of experience in hotel operations, with at least 2 years in a supervisory role.

Responsibilities

• Oversee all hotel operations during the night, including front office and security.
• Act as the primary point of contact for guests during the night shift.
• Conduct night audits and prepare daily revenue and occupancy reports.
• Monitor guest safety and security, responding promptly to emergencies.
• Inspect hotel facilities to maintain cleanliness and standards.
• Assist in training night staff and maintaining service excellence.

Skills

Strong leadership

Decision-making

Problem-solving

Excellent communication

Guest service abilities

Proficiency in English

Arabic language skills

Ability to work independently

Calm under pressure

Willingness to work shifts

Education

Bachelor’s degree/diploma in Hospitality Management or related field

Job description

A renowned hotel chain in Sharjah is seeking a Night Manager to ensure the smooth running of hotel operations during nighttime. Responsibilities include overseeing staff, managing guest check-ins/outs, and ensuring compliance with hotel standards. The ideal candidate has a degree in Hospitality Management and 4-5 years of experience, including supervisory roles. Strong leadership and excellent communication skills are essential. The position requires flexibility to work shifts and weekends.