Night Front Office Leader — Guest Services & Audit

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in Abu Dhabi is looking for a Front Office Night Team Leader to supervise operations during the night shift. The ideal candidate has a minimum of 2 years in hotel operations, with strong leadership skills and excellent communication abilities. You will manage the night team, handle guest inquiries, and coordinate the night audit process. This role offers competitive compensation, career growth opportunities, and comprehensive health benefits.

Benefits

Competitive salary

Training and development opportunities

Career advancement within the group

Comprehensive health insurance

Employee recognition programs

Transportation services

Wellness programs

Qualifications

• Minimum 2 years of experience in front office or hotel operations, with 1 year in a supervisory role.
• Experience with hotel management software is preferred.

Responsibilities

• Oversee front office operations during the night shift.
• Supervise the night team and ensure accurate completion of reports.
• Handle guest inquiries and manage administrative tasks.
• Coordinate the night audit process and report to management.

Skills

Leadership and team management

Communication skills

Problem-solving

Basic accounting principles

Ability to work under pressure

Attention to detail

Flexibility and initiative

Education

High School Diploma

College degree in Hospitality Management

Tools

Opera Fidelio

Job description

A leading hotel group in Abu Dhabi is looking for a Front Office Night Team Leader to supervise operations during the night shift. The ideal candidate has a minimum of 2 years in hotel operations, with strong leadership skills and excellent communication abilities. You will manage the night team, handle guest inquiries, and coordinate the night audit process. This role offers competitive compensation, career growth opportunities, and comprehensive health benefits.