Night Front Desk Supervisor & Guest Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational hospitality company in Dubai seeks a skilled manager to oversee guest check-in processes and ensure exceptional customer service. Responsibilities include processing check-ins, handling payments, and training staff to maintain high service standards. Candidates must have at least 1 year of related work experience and supervisory experience, alongside a high school diploma. This role requires effective communication skills and a commitment to providing outstanding service to guests.

Qualifications

• At least 1 year of related work experience required.
• At least 1 year of supervisory experience necessary.
• Ability to communicate professionally and clearly.

Responsibilities

• Process guest check-ins and verify identity.
• Assist in training and mentoring staff.
• Ensure guests' requests are met promptly.
• Prepare daily reports and complete cashier tasks.

Skills

Guest service

Cash handling

Supervisory skills

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A multinational hospitality company in Dubai seeks a skilled manager to oversee guest check-in processes and ensure exceptional customer service. Responsibilities include processing check-ins, handling payments, and training staff to maintain high service standards. Candidates must have at least 1 year of related work experience and supervisory experience, alongside a high school diploma. This role requires effective communication skills and a commitment to providing outstanding service to guests.