Night Front Desk & Guest Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel and resort chain in Dubai is looking for a Manager to oversee guest services and assist in staff training. Key responsibilities include processing guest check-ins, handling cash transactions, and maintaining high service standards. Candidates should have a high school diploma and at least 1 year of supervisory experience. This role demands strong communication skills and the ability to respond effectively to guest needs, ensuring an exceptional experience for all visitors.

Qualifications

• 1+ year of related work experience in hospitality or customer service.
• 1+ year of supervisory experience preferred.
• Ability to handle cash transactions accurately.

Responsibilities

• Process guest check-ins and verify identity and payment.
• Assist management in training and evaluating employees.
• Respond to guest service needs and accommodate requests.

Skills

Guest service

Communication

Teamwork

Cash handling

Problem-solving

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel and resort chain in Dubai is looking for a Manager to oversee guest services and assist in staff training. Key responsibilities include processing guest check-ins, handling cash transactions, and maintaining high service standards. Candidates should have a high school diploma and at least 1 year of supervisory experience. This role demands strong communication skills and the ability to respond effectively to guest needs, ensuring an exceptional experience for all visitors.