Night Auditor: Smooth Night Ops & Guest Services

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent hotel chain in Dubai is seeking a Night Auditor to ensure the smooth operation of the hotel during the night shift. Responsibilities include managing guest arrivals and departures, ensuring accurate billing, and providing assistance for late-night requests. Ideal candidates should have strong customer service skills and attention to detail. This is a full-time role with no remote work options.

Qualifications

• Strong attention to detail and accuracy in financial transactions.
• Excellent customer service and communication skills.
• Ability to work independently and handle multiple tasks simultaneously.

Responsibilities

• Complete all tasks linked to guest arrival and departure.
• Ensure correct billing and collections during check-out.
• Respond to emergencies and assist guests with late-night requests.

Skills

Customer service skills

Attention to detail

Problem-solving skills

Communication skills

Education

Prior experience in customer service or front desk role

Tools

Hotel management software

Basic accounting software

Job description

A prominent hotel chain in Dubai is seeking a Night Auditor to ensure the smooth operation of the hotel during the night shift. Responsibilities include managing guest arrivals and departures, ensuring accurate billing, and providing assistance for late-night requests. Ideal candidates should have strong customer service skills and attention to detail. This is a full-time role with no remote work options.