Nexthink Specialist - Abu Dhabi

Linkinghumans; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global enterprise is seeking a Level 2 NOC Engineer to manage Nexthink in a high-availability environment. Responsibilities include integrating Nexthink with major platforms, developing automations, and advanced troubleshooting. Candidates should have 5+ years of experience in IT, including Nexthink expertise. This is an on-site role in Dubai, involving a 24/7 on-call rotation.

Qualifications

• Minimum 5 years experience in enterprise IT environments.
• At least 5 years of hands‑on expertise with the Nexthink platform.
• Advanced knowledge of PowerShell and monitoring tools.

Responsibilities

• Manage and support Nexthink in a production environment.
• Design and implement dashboards and monitoring capabilities.
• Integrate Nexthink with major platforms.

Skills

Nexthink expertise

PowerShell scripting

Problem-solving skills

Monitoring tools knowledge

Experience in IT environments

Tools

ServiceNow

Dynatrace

Azure

AWS

VMware

Job description

Job Description

Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink. If you’re passionate about monitoring automation and proactive end‑user experience management at scale this could be your next move.

The Role

As a key member of the operations support team you’ll play a critical role in maintaining, optimising and advancing the organisation’s digital end‑user monitoring and experience strategy using Nexthink and related technologies.

You’ll support real‑time infrastructure monitoring integration with enterprise platforms, develop automations and lead advanced troubleshooting across a complex enterprise landscape.

This role is based on‑site during business hours and includes participation in a 24/7 on‑call rotation for escalated support needs.

What You’ll Be Doing

• Manage and support Nexthink in a high‑availability enterprise‑grade production environment.
• Design, implement and fine‑tune dashboards, reports, alerts and proactive monitoring capabilities.
• Lead platform upgrades, patching, automation and health checks.
• Integrate Nexthink with major platforms such as ServiceNow, ScienceLogic, Dynatrace, Azure, AWS, VMware and Office 365.
• Create and manage custom PowerShell scripts and workflows.
• Monitor and analyse logs, events and business service KPIs.
• Ensure end‑to‑end visibility across client devices, virtual infrastructure and critical applications.
• Contribute to incident resolution, root‑cause analysis and service improvement.
• Participate in project work‑streams and collaborate across infrastructure and cybersecurity teams.

What We’re Looking For

• Minimum 5 years experience in enterprise IT environments with a focus on digital end‑user infrastructure.
• At least 5 years of hands‑on expertise with the Nexthink platform, including design, customisation, integration and automation.
• Advanced knowledge of scripting (PowerShell) monitoring tools and log analytics.
• Proven ability to work across large‑scale environments involving Windows, Linux, virtualisation (VMware NSX), cloud platforms (Azure, AWS), containers and enterprise networks.
• Experience integrating Nexthink with monitoring and ITSM tools (e.g ServiceNow, ScienceLogic, SolarWinds etc.).
• Deep understanding of infrastructure operations, digital experience management and monitoring best practices.
• Strong communication and problem‑solving skills.

Preferred Certifications

• Nexthink Professional Certification (mandatory)

Additional Notes

• This is an on‑site operational support role.
• Participation in an after‑hours on‑call rotation is required.
• Candida tes must have a strong sense of ownership, accountability and a proactive mindset.

If you’re a Nexthink expert ready to make an impact in a fast‑moving enterprise environment, we’d love to speak with you.

Required Experience:

Unclear Seniority