Network Infrastructure And Security Engineer

iConnect IT Business Solutions DMCC; Dubai; In loco; AED 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

iConnect IT Business Solutions DMCC in Dubai, UAE, is seeking a technically strong Network, Infrastructure & Security Engineer to join our team. You will provide hands‑on implementation, administration, monitoring, troubleshooting and incident resolution across enterprise backup, networking, security, M365, cloud and SOC/SIEM environments.

Preference will be given to candidates based in the UAE who can join immediately or at short notice.

Competenze

• Bachelor's degree or diploma in Computer Science or related field.
• Minimum 3 years of hands-on experience in network, infrastructure, backup, cloud or security support.
• Strong understanding of TCP/IP, routing, switching, firewalls, VPNs, backup/recovery and enterprise troubleshooting.
• Working experience with Microsoft 365 and exposure to Microsoft Azure and AWS environments.
• Basic‑to‑intermediate understanding of SOC operations, SIEM, security monitoring and incident escalation.

Mansioni

• Provide hands‑on implementation, administration, monitoring, troubleshooting and incident resolution across backup, networking, security, M365, cloud and SOC/SIEM.
• Configure, maintain and troubleshoot LAN, WAN, routers, switches, VPNs, firewalls and network security devices.
• Administer Microsoft 365 services and Azure/AWS cloud services.
• Monitor and triage security alerts and support incident remediation.
• Maintain accurate network diagrams, configurations and incident reports.

Conoscenze

Troubleshooting

Customer focus

Independent worker

Documentation

Change management

Formazione

Bachelor's degree in Computer Science / IT / Networking

Strumenti

Fortinet FortiGate

Palo Alto Networks

Cisco

Microsoft 365

Azure

AWS

Veeam Backup

Veritas NetBackup

SIEM platforms

Descrizione del lavoro

Job Description:

We are seeking a technically strong and customer-focused Network, Infrastructure & Security Engineer to join our team in Dubai, UAE. You will provide hands‑on implementation, administration, monitoring, troubleshooting, incident resolution and preventive maintenance across enterprise backup, networking, security, Microsoft 365, cloud and SOC/SIEM environments.

Important: Preference will be given to candidates currently based in the UAE who can join immediately or at short notice.

Responsibilities

Backup, Recovery & Data Protection

• Install, configure, administer, monitor and troubleshoot Veritas NetBackup, Veritas InfoScale, Veritas Enterprise Vault, Veritas DLO, Veritas Backup Exec, Veeam Backup & Replication and Acronis Backup / Cyber Protect.
• Manage backup policies, schedules, retention, repositories, alerts, reporting, replication and recovery testing for physical, virtual, application and cloud workloads.
• Troubleshoot failed backups, restore issues, storage and connectivity problems, performance bottlenecks and tape/NAS/cloud repository issues.
• Apply RPO, RTO, encryption, immutability, retention, disaster recovery and business‑continuity principles.

Network Infrastructure & Security

• Configure, maintain and troubleshoot LAN, WAN, routers, switches, wireless networks, VPNs, firewalls and network security devices.
• Support VLANs, trunking, STP/RSTP, routing, NAT, ACLs, DNS, DHCP, SNMP, high availability and TCP/IP troubleshooting.
• Administer Fortinet FortiGate and Palo Alto Networks security controls, including firewall policies, NAT, SSL/IPsec VPN, IPS, web/application filtering, segmentation and traffic-log analysis.
• Support network upgrades, migrations, firmware updates, configuration backup, performance analysis and hardware replacement.

Network Access Control

• Support NAC capabilities including device profiling, 802.1X, RADIUS, endpoint posture, guest access, VLAN assignment, BYOD access and network segmentation.
• Experience with FortiNAC, Cisco ISE or equivalent NAC platforms is preferred.

Microsoft 365 & Cloud Infrastructure

• Administer Microsoft 365 services including Microsoft Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, licensing, MFA, Conditional Access, identity and basic Microsoft Intune / Defender capabilities.
• Support Microsoft Azure services including Virtual Machines, Virtual Networks, Network Security Groups, Storage, VPN Gateway, Azure Backup, Azure Site Recovery, Azure Monitor and hybrid connectivity.
• Provide working support for AWS services including Amazon EC2, VPC, IAM, S3, Security Groups, backup, monitoring and cloud networking.

SOC & SIEM Support

• Monitor and triage security alerts, review firewall, server, endpoint, authentication and cloud logs, and elevate incidents according to established procedures.
• Support log collection, correlation, alerting, dashboards, incident investigation, remediation and reporting in platforms such as Microsoft Sentinel, FortiSIEM, Splunk, IBM QRadar or equivalent.

Infrastructure Operations & Customer Support

• Provide L2/L3 support, manage incidents and service requests within agreed SLAs, conduct root‑cause analysis and coordinate with OEM/vendor support teams.
• Perform infrastructure health checks, preventive maintenance, patching, firmware upgrades, planned changes and disaster‑recovery exercises.
• Maintain accurate network diagrams, configurations, asset records, incident reports, knowledge articles and customer‑facing status updates.

Requirements

• Bachelor's degree or diploma in Computer Science, Information Technology, Networking, Cybersecurity or a related discipline.
• Minimum 3 years of relevant hands‑on experience in network, infrastructure, backup, cloud or security support.
• Strong understanding of TCP/IP, routing, switching, firewalls, VPNs, backup/recovery and enterprise troubleshooting.
• Working experience with Microsoft 365 and exposure to Microsoft Azure and AWS environments.
• Basic‑to‑intermediate understanding of SOC operations, SIEM, security monitoring and incident escalation.
• Ability to manage multiple incidents and priorities, communicate clearly with customers and document technical work accurately.

Key Competencies

• Strong troubleshooting and root‑cause analysis
• Customer‑focused ownership through resolution
• Ability to work independently and within cross‑functional teams
• Good documentation and change‑management discipline
• Ability to perform under pressure during priority incidents
• Commitment to security best practices and continuous learning

Qualifications

Preferred Certifications

• Fortinet Certified Professional (FCP) or relevant Fortinet certification
• Palo Alto Networks PCNSE
• Cisco CCNA / CCNP
• Microsoft Certified: Azure Administrator Associate or Azure Network Engineer Associate
• Microsoft 365 or Microsoft Security certification
• AWS Certified Solutions Architect - Associate
• Veeam Certified Engineer (VMCE)
• Relevant Veritas NetBackup or Acronis certification
• CompTIA Network+ / Security+

Preferred Candidate Profile

Preference will be given to candidates with 3‑6 years of experience in a system integrator, managed service provider (MSP), IT infrastructure provider or enterprise support environment. The ideal candidate will have broad hands‑on exposure across backup and data protection, Fortinet/Palo Alto security, networking, Microsoft 365, Azure/AWS, NAC and SOC/SIEM operations.

Joining Requirement: Immediate joiners and candidates available at short notice will be prioritized. The role is based in Dubai, UAE.