Network Engineer

InterSystems; Dubai; In loco; AED 357.000 - 580.000; Tempo pieno

Descrizione del lavoro

InterSystems in Dubai is seeking a Network Engineer to join the Hosting Services team to oversee the delivery, administration and security of our network infrastructure underpinning hosted services globally.

You will work with architects and project managers to design and deploy solutions, implement disaster recovery plans and ensure 24x7 monitoring and compliance with security policies in a fast-paced, client-facing environment.

Competenze

• CCNP with routing and switching or security certification.
• Hands-on with Cisco and F5 networking gear in data center environments.
• Strong network design and management, including firewall rules, VPNs, and load balancing.
• Experience with ITIL processes in 24x7 operations with tight SLA and security compliance.

Mansioni

• Provide expert-level support for the network infrastructure underpinning hosted services.
• Ensure network service levels are monitored, reviewed and reported regularly.
• Work with architects and project managers to identify, assess and present network solutions.
• Build and deploy approved solutions within timelines and test disaster recovery plans.
• Maintain 24x7 monitoring for availability, capacity and performance.
• Document networks and support procedures; maintain good stakeholder relationships.

Conoscenze

Network engineering

Cisco

F5

VPN

Load balancing

ITIL

Formazione

CCNP routing & switching or security certification

Strumenti

Cisco Nexus

Cisco ASA

F5 LTM

Descrizione del lavoro

Job Description

To support this growth, we are now looking for a Network Engineer to work within our Hosting Services team to oversee the ongoing delivery, administration and security compliance of the network infrastructure underpinning our hosted services internationally.

Responsibilities

• Provideexpert-level support forthenetworkinfrastructurethat underpins ourdatacenter basedservices.

• Ensure thatnetwork service levelsaremonitored,reviewedand reported on a regular basis,and that the necessary steps are taken to resolve any issues or negative trends that may beidentified.

• Ensure thatnetwork andrelated activities are completed within agreed timelines and/or in line with agreed schedules.

• Work with technical architects, projectmanagersand other stakeholders toidentify, assess,selectand presentappropriatenetworksolutions for their needs.

• Build and deploy agreed solutions withinspecifiedtimelines.

• Develop,implementand test disaster recoveryand/or network fail-overplans asrequired.

• Maintain operational acceptance criteria fornetworksolutionsto be supported by the hosting team,and work with theappropriate deliveryteams to ensure that these are met beforetransitioninto production.

• Ensure thatnetwork and associatedservicecomponentsunder managementare monitored 24x7 for availability,capacityandperformance.

• Monitor and report onnetwork capacityacross allnetworkelements, andpro-activelyidentifyand address potentialissuesin a timely manner.

• Ensure that agreednetwork and accessprocesses are followedand, in particular, thatevents,incidentsand requests are dealt within a timely mannerusingtheappropriateoperationalprocesses and tools.

• Ensure ongoing compliance with network and related security policies

• Ensure thatnetwork and relatedsolutions aredocumented, includingnetworkdiagrams,“as-built” configurations, IP address data,andsupport procedurese.g.“how tofail-over a connection”,etc.

• Maintaingoodrelationships withotherteam members, otherteams,customersand suppliersin order tomaximizeteam workingandcollaboration.

• Continue to look for waysthatthe service can be improved and,whereagreed,leadorassistwiththeimplementation of service improvements.In particular,focusonservice automation opportunitiesin line withthewiderhosted servicesstrategy andavailabletools; continue tooptimizeperformance,efficiencyandutilization.

• Provideconsultation to customersand stakeholders on in-life customer solutions.

• Provide 24x7 support as part of the wider hosting operations team.

Required experience & qualifications

• Minimum of CCNP with routing and switching or security certification

• Strongknowledgeandhands‑on experience ofconfiguring,troubleshootingandsupportingCiscoand F5networking equipmentin adatacentreenvironment,specificallyCiscoNexus switches,CiscoASA firewalls, F5 LTM and DNS load balancers.

• Strongnetwork designand management skillsand experience, including setting upfirewallrules, dynamic routing, load balancing, intrusiondetectionand prevention,setting upremote access and site-to-site VPNs.

• Strongpracticalexperience of following ITIL processes ina 24x7operations environment withtightSLA andsecuritycompliance requirements.

• Practical experience with the majority of:

• Cisco Nexus 7000/9000 series, NX-OS, IOS, VDC, VPC, HSRP, STP, NTP, logging, port channels, layer 3 switching

• Cisco ASR (100x), IOS, XE, OSFP, BGP, VRF, NTP, logging

• Cisco ASA, IPS,ASAv, Multi-context, ,IPSEC VPN,AnyconnectSSL VPN, NAT, ACLs

• F5 LTM, route domains, partitions, pools, nodes,irules, GTM – DNS Management, GLB

Desirable skills:

• Goodclient and relationship management ability withexcellentoral and written communicationand presentationskills

• Able todemonstrateflexibility, motivation as well as excellent problem solving and team working

• Knowledge of service monitoring andalerting (Nagios, Cactipreferred).

• Knowledge of configuration management (Puppet preferred).

• Ability to manage 3rdparty vendorse.g.F5,Cisco

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines. AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.