Museum Sales Unit Head

Confidential; Abu Dhabi; Presencial; AED 260 000 - 420 000; Tempo integral

Resumo da oferta

Confidential museum seeks a Sales Unit Head to drive sales, enhance visitor satisfaction, and build revenue through strategic B2B partnerships with hotels, cruises, DMCs, MICE and OTAs in the UAE.

You will lead pricing strategies, manage external partnerships, and collaborate with marketing and digital teams to optimize online shops and promotions. Fluency in Arabic and English is required; degree in marketing or business studies is preferred.

Qualificações

• Minimum 5 years of retail management experience in a high-service environment.
• Experience developing or contributing to sales strategies.
• Experience managing third-party contractors.
• Knowledge of excellent customer service and visitor needs.
• Advanced level of POS software and sales analytics.
• Microsoft Excel proficiency for reviewing sales performance.
• Knowledge of UAE local market and customer expectations.
• Fluency in Arabic and English; additional languages are an advantage.
• Degree-level in marketing or business studies.

Responsabilidades

• Lead museum sales activities to maximise visitor satisfaction and revenue opportunities, including external service provider deals.
• Develop B2B pricing and promotional strategy; define discount brackets and align with other institutions.
• Design B2B sales concept sell and manage the B2B process with DMCs, hotels, MICE, OTAs, cruises.
• Input to SOPs for sales relationships and processes across museums and the centralized sales team.
• Collaborate with marketing and digital teams to update online shops with promotions and new products.
• Secure partnerships and agreements with stakeholders.
• Advertise and activate sales promotions across online and offline platforms.
• Define and plan the sales strategy for the venue.
• Support management of third-party contractors and vendors.

Conhecimentos

Retail management

Sales strategy

Contractor management

Customer service

POS software

Sales analytics

Microsoft Excel

Arabic & English

Formação académica

Degree in marketing or business studies

Descrição da oferta de emprego

• The Sales Unit Head has responsibility for leading the museum's sales activities to maximize visitor satisfaction and develop deal structures that enhances Museum’s revenue opportunities, including the selection of and deal structure with an external service provider, the product portfolio, pricing propositions as well developing and managing B2B relationships to build and maximize visitation through hotels, cruises, DMCs (Destination Management Companies), MICE (Meeting, Incentives, Conferencing, Exhibitions) and OTAs (Online Travel Agents).
• Working with the centralized B2B Sales develop the B2B pricing and promotional strategy, defining the discount brackets and ensure alignment with other Institutions.
• Design the B2B sales ‘concept sell’ for the Museum and manage the B2B sales process directly with DMCs, hotel, MICE, OTAs, cruises, etc.
• Input to the wide development of the sales management and approval SOP to guide the relationship and processes between the different museums and the centralized sales team.
• Work with the marketing and digital & technology teams to ensure functioning and update of the museum online shops including product updates, promotions and new product ranges are added.
• Work with various stakeholders to secure partnerships and agreements.
• Advertise and activate sales promotions across different platforms online & offline
• Define & plan the sales strategy needed for the venue.
• Minimum of 5 years of retail management experience in an environment requiring a high level of customer service museum, cultural institution, airport or luxury shopping environment or large leisure attraction.
• Experience of developing or contributing to sales strategies.
• Experience of managing third- party contractors.
• Knowledge of excellent customer service and visitor needs.
• Advanced level of point of sale software, sales analysis reporting, Microsoft Excel knowledge to review sales performance in retail space.
• Knowledge of the local market and customer expectation in the UAE.
• Fluency in Arabic & English.
• Additional language fluency is an advantage,
• Degree-level in a relevant subject e.g. marketing or business studies.