Multi-Property Assistant Marketing Manager

Aloft Hotels; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

Aloft Hotels in Dubai (Deira) is seeking a Sales & Marketing professional to promote our brand and maximize revenue while maintaining guest loyalty. The role involves telephone outreach to potential owners to arrange preview package sales and tours, plus explaining presentation requirements to attendees.

You will verify eligibility for tours, coordinate gifts for guest patronage, and support general office duties while assisting management in training and coaching staff.

Qualifications

• Education requirement: High school diploma or GED.
• Minimum 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Promote awareness of brand image and maximize revenue while maintaining guest loyalty.
• Communicate with potential owners by telephone to set up preview package sales/tours.
• Explain details and requirements related to attending a sales presentation to potential owners and schedule tours.
• Verify eligibility for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
• Assist with general office duties to support Sales & Marketing and support training/coaching of staff.

Education

High school diploma or GED

Job description

Additional Information

• Job Number 26121758
• Job Category Sales & Marketing
• Location Baniyas Road, Deira, PO Box 22533, Dubai, United Arab EmiratesVIEW ON MAP
• Schedule Full Time
• Located Remotely? N
• Position Type Non-Management

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education High school diploma or G.E.D. equivalent.
• Related Work Experience At least 1 year of related work experience.
• Supervisory Experience No supervisory experience.
• License or Certification None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Aloft, we aren’t your typical hotel but we aren’t too cool for school either. We’re here to be our guests’ launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they’re in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We’re looking for confident self-expressers who aren’t afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.