Middle East HR Services Specialist

WTW; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

A leading multinational company based in Dubai is looking for an HR Administrator to support their workforce in the UAE and Saudi Arabia. The role involves managing employee benefits, overseeing leave management, and conducting HR inductions. Candidates should possess fluency in Arabic and English, along with 5 years of HR administration experience. The company fosters a dynamic environment with opportunities for career growth and offers a hybrid work model.

Benefits

Opportunities for career growth

Dynamic and supportive team

Flexible hybrid work model

Qualifications

• 5+ years of HR administration experience.
• Basic understanding of UAE and KSA labor laws.
• Experience in a multinational company.

Responsibilities

• Manage employee benefits and medical life insurance.
• Oversee paid time off (PTO) and ensure accurate leave balances.
• Conduct HR inductions for new hires.
• Administer HR platforms and maintain employee data.
• Liaise with Payroll for accurate data and updates.
• Support HR process improvements.
• Tailor HR messages for local teams.
• Deliver training on HR processes and systems.
• Address HR queries and ensure guideline compliance.

Skills

Fluency in Arabic

Fluency in English

Proficiency in Microsoft Office (Word, Excel, PowerPoint)

Excellent communication skills

Strong organizational skills

Detail-oriented mindset

Job description

Description

At WTW we help organizations navigate complex challenges with datadriven insights and innovative solutions in people risk and capital. Our diverse and collaborative environment fosters bold ideas and breakthrough solutions enabling businesses to build resilience and maximize performance.

Together we broaden your horizon and sharpen your focus.

The Role

We’re looking for an HR Administrator to join our Middle East team and play a crucial role in delivering a seamless HR experience for our colleagues in the UAE and Saudi Arabia. Based in Dubai you will work closely with HR Generalists to support our growing workforce ensuring smooth HR operations and a positive employee experience.

If you thrive in a dynamic environment are passionate about HR processes and enjoy working with a multinational team this role is for you!

Key Responsibilities

• Benefits Administration:Managing medical life insurance and employee benefits for UAE and KSA offices.
• Leave Management:Overseeing paid time off (PTO) tracking overtime and ensuring accurate leave balances.
• Employee Onboarding & Offboarding:Reviewing offer letters employment contracts and conducting HR inductions for new hires.
• HR Systems & Data Management:Administering HR platforms (HR Cloud ServiceCentral) maintaining accurate employee data and generating reports.
• Payroll Coordination:Liaising with Payroll to ensure accurate data and timely updates for Middle East colleagues.
• HR Process Design & Documentation:Supporting HR process improvement in alignment with global standards.
• HR Communication:Tailoring HR messages for local teams ensuring cultural relevance.
• Learning & Development Support:Deliver internal workshops and provide training to colleagues around HR processes and HR systems.
• Employee Support:Addressing HR queries assisting managers and employees and ensuring compliance with guidelines.

Qualifications

Requirements

• uency in Arabic & English (written and spoken)
• 35 years of HR administration experience
• A professional with a basic understanding of UAE and KSAs labor laws ensuring compliance and smooth HR operations.
• Proficiency in Microsoft Office (Word Excel PowerPoint)
• Excellent communication and organizational skills with the ability to manage multiple priorities.
• A proactive detailoriented mindset with the ability to work independently and in a team.
• Experience working in a multinational company understanding diverse workplace cultures.

Why Join WTW

• Global Impact Work in a multinational environment with opportunities for career growth.
• Dynamic & Supportive Team Be part of a collaborative and innovative HR function.
• Hybrid Work Model A flexible approach to working tailored to team and business needs.

If you’re ready to take your HR career to the next level apply today and become a part of WTW’s journey in the Middle East!

Application Process

Stage 1: Online application and recruiter review

Stage 2: Prerecorded video interview

Stage 3: Live video interview with hiring manager and team

Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW please email

Required Experience

Unclear Seniority