Mid-Senior IT Professional

Hire Resolve.com; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading recruitment firm is assisting IT organizations in UAE to hire mid to senior-level professionals for various roles in IT, including cloud computing, cybersecurity, and IT service management. Candidates should have 5–10+ years of progressive experience, a relevant Bachelor's degree, and strong troubleshooting skills. This role offers benefits such as private health insurance, a pension plan, and paid time off, with eligibility to work in the UAE required.

Benefits

Private Health Insurance

Pension Plan

Paid Time Off

Training & Development

Qualifications

• 5–10+ years of progressive IT experience in cloud, cybersecurity, networking, systems, or DevOps.
• Experience with tools such as AWS, Azure, ServiceNow, and networking hardware.
• Professional proficiency in English; Arabic is a plus.

Responsibilities

• Lead IT initiatives aligned to business needs.
• Design and optimize secure environments (on-premise, hybrid, cloud).
• Strengthen security posture through proactive measures.
• Gather requirements from stakeholders to shape solutions.

Skills

Cloud computing (AWS, Azure, Google Cloud)

Cybersecurity knowledge

Networking skills

DevOps practices

IT service management (ITSM)

Scripting (PowerShell, Python, Bash)

Troubleshooting skills

Stakeholder communication

Education

Bachelor’s degree in Computer Science, Information Systems, or related discipline

Tools

ServiceNow

Jira Service Management

SIEM tools

Endpoint security tools

Job description

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across Information Technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, influence standards and governance, and progress toward senior leadership pathways such as IT Manager, Lead Engineer, Security Lead, Solutions Architect, Programme Manager, or Head of IT.

Key Responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., UAE data protection considerations, ISO 27001-aligned controls, internal audit support)
• Mentor junior colleagues and contribute to technical standards, governance, and best practice

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent professional experience
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
  • Cloud: AWS, Azure, and/or Google Cloud
  • Identity and access: Active Directory, Entra ID (Azure AD), SSO/MFA, RBAC
  • ITSM: ServiceNow, Jira Service Management, or similar
  • Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
  • Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
  • Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal); Arabic is advantageous for some environments
• Eligibility to work in the UAE and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development