Mermaid

KERZNER INTERNATIONAL LIMITED; Dubai; On-site; AED 67,000 - 112,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Atlantis Dubai, part of Kerzner International, seeks a Mermaid performer to deliver underwater shows, meet-and-greets, and themed experiences for guests. The role emphasizes safety, watermanship, costume care, and engagement with audiences of all ages.

Candidates should have 1–2 years in mermaid/aquatic performance or related guest-facing roles, and hold a freediving or mermaid certification or be willing to complete training. Flexible schedule and teamwork are essential.

Qualifications

• 1 to 2 years of Mermaid/ aquatic performance or guest-facing experience preferred.
• Certified freediver or Mermaid certification, or willingness to complete training.
• Ability to hold breath underwater and perform in water for extended periods.

Responsibilities

• Perform as a Mermaid in underwater shows, meet-and-greets, photo opportunities, and special events.
• Deliver safe, engaging, high-quality guest experiences in line with Atlantis standards.
• Maintain water confidence, body control, and show readiness during performances.

Job description

Atlantis Dubai is part of Kerzner International and home to two extraordinary resorts the world-renowned Atlantis The Palm and the ultra-luxury Atlantis The Royal Together they represent world-class service bold innovation and unforgettable experiences brought to life With over 6 000 colleagues from 129 nationalities Atlantis Dubai operates as one team with many departments and back-of-house functions seamlessly supporting both resorts Across every role and department our shared purpose is the same to create amazing experiences and everlasting memories - not only for our guests but for our colleagues too

About The Role

A skilled confident and charismatic Mermaid performer responsible for delivering safe engaging and memorable guest experiences through underwater mermaid performances guest interactions photo opportunities dry activations meet-and-greets themed events and other assigned Mermaid experiences As a performer the Mermaid will embody the character presentation and guest-facing standards of the Mermaid program while maintaining strong watermanship breath-hold ability show readiness professionalism and care for costumes tails props and equipment This role supports the daily operation of the Mermaid program and contributes to a positive safe and high-performing team environment All duties assignments schedules show participation dry activities training blocks and operational responsibilities are subject to change based on the needs of the business

Key Duties and Responsibilities

• Performs as a Mermaid in underwater shows meet-and-greets photo opportunities dry experiences themed events private experiences promotional activities and special events as assigned
• Delivers safe engaging polished and memorable guest experiences in line with Atlantis standards
• Demonstrates strong Mermaid performance skills watermanship breath-hold ability body control guest-facing presence and show awareness
• Swims gracefully in a mermaid tail while executing choreographed routines approved improvisational movements trident work guest interaction and show-specific movements
• Maintains consistent show readiness including appearance makeup costume tail accessories props hydration warm-up and personal preparation
• Maintains high standards of safety professionalism guest interaction and performance quality
• Supports Mermaid Trainees in their development when assigned including setting a positive example in guest interaction show readiness room standards and professional conduct
• Contributes positively to team culture operational success and daily Mermaid program standards
• Acts as a role model in guest interaction and performance standards
• Participates in rehearsals choreography practice show reviews training sessions safety drills costume fittings and promotional activities as required
• Learns and maintains required Mermaid show choreography trident handling Dolphin Meet and Greet script dry activation standards and guest interaction expectations
• Participates in required freediving breath-hold watermanship safety emergency response and guest service training
• Supports Dolphin Meet and Greet Shark Lagoon activations dry photo opportunities special events private experiences and other revenue-generating guest activities as assigned
• Supports daily room standards assigned operational tasks daily responsibilities weekly chores monthly projects and close-down duties as part of the Mermaid team rotation
• Assists in the care cleaning drying reporting and proper storage of Mermaid tails costumes accessories props and equipment
• Reports damaged missing worn unsafe or low-stock items to the assigned inventory owner Senior Mermaid Head Mermaid or management
• Reports essential supply usage low stock damaged items missing items and preferred product needs through the correct channels
• Maintains personal fitness water confidence breath-hold ability and physical readiness to perform assigned duties
• Reports illness injury fatigue equalization concerns respiratory concerns discomfort or any fitness-to-dive concern before in-water activity
• Follows all safety procedures and emergency protocols as instructed by Dive Operations the Dive Safety Officer Dive Supervisor Head Mermaid Senior Mermaid or management
• Understands that Mermaid Safety coverage is assigned separately by Dive Operations but all Mermaids are responsible for reporting safety concerns immediately
• Reports any unsafe condition unsafe behavior equipment concern water quality concern support concern or operational concern immediately through the proper channel
• Maintains required logs records training documentation show notes or assigned operational documentation as required
• Maintains a safe secure clean and healthy working environment for colleagues guests animals and partner departments
• Maintains professionalism when working in close proximity to animals guests Marine Educators Dive Operations Dolphin Bay Aquarists and other departments
• Communicates clearly and professionally with the Head Mermaid Senior Mermaids Mermaid team Dive Operations management and partner departments
• Raises concerns constructively and through the correct channels
• Maintains a positive attitude strong work ethic reliability and professional conduct
• Avoids behavior that negatively affects morale standards safety guest experience or operational consistency
• Attends meetings briefings trainings and operational updates as required
• Maintains confidentiality of information received during the course of duties
• Performs other reasonable duties throughout the division as requested by management and based on the needs of the business

Qualifications and Requirements

• 1 to 2 years of relevant experience in Mermaid performance, aquatic performance, guest entertainment, synchronized swimming, freediving, diving, dance, theatre, character performance, or comparable guest-facing experience preferred.
• Certified freediver with a recognized freediving certification, recognized Mermaid certification, or willingness and ability to complete required Mermaid/freediving training as directed by the business.
• Must successfully complete annual departmental swim test.
• Must have the ability to hold breath underwater for extended periods in line with operational and safety requirements.
• Previous experience in aquatic performance, synchronized swimming, diving, dance, theatre, guest entertainment, or character performance preferred.
• Comfortable performing in front of large crowds and engaging with children and adults.
• Ability to swim and perform underwater for extended periods in varying water temperatures and aquarium conditions.
• Endurance for repetitive movements, multiple shows, costume use, and extended periods in Mermaid tail or performance costume.
• Must pass annual dive medical or required fitness assessment.
• Ability to lift, carry, rinse, move, dry, and store costume elements or equipment up to operationally required limits.
• Ability to wear and swim in a monofin or Mermaid tail for extended periods.
• CPR, First Aid, and lifeguard certification preferred, or willingness to obtain if required.
• Flexible schedule, including weekends, holidays, evenings, private events, and special activations.
• Positive attitude and strong work ethic.
• Strong guest service skills and ability to create memorable guest experiences.
• Must be able to speak English confidently and clearly when delivering guest-facing programs, shows, meet-and-greets, photo opportunities, dry activations, safety briefings, and colleague communication.
• Must be comfortable performing assigned duties in close proximity to animals in the collection.
• Demonstrates mature, responsible, and professional behavior in all duties.
• Able to receive and apply feedback related to show quality, guest interaction, safety, teamwork, and professional standards.