Memorable Guest Experience Specialist

The Luxury Collection; Ajman; On-site; AED 60,000 - 84,000; Full time

Job summary

The Luxury Collection Ajman is seeking a Guest Experience Expert to welcome guests, manage check-in and check-out, and deliver a memorable stay. You will anticipate needs, fulfill requests, and ensure flawless service across all guest touchpoints.

Located on Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, this on-site role requires professionalism, adherence to brand standards, and teamwork to create authentic, personalised experiences for luxury travelers.

Qualifications

• High school diploma or G.E.D. equivalent.
• No related work experience required.
• No supervisory experience required.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Address guest requests and resolve issues promptly.
• Complete reports and maintain accurate records.
• Share highlights of the local area with guests.
• Ensure service is delivered with warmth and professionalism.

Education

High school diploma or G.E.D. equivalent

Job description

The Luxury Collection Ajman is seeking a Guest Experience Expert to welcome guests, manage check-in and check-out, and deliver a memorable stay. You will anticipate needs, fulfill requests, and ensure flawless service across all guest touchpoints.

Located on Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, this on-site role requires professionalism, adherence to brand standards, and teamwork to create authentic, personalised experiences for luxury travelers.