Manager – Product Analytics

Landmark Group; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading retail company is seeking a Product Analyst specialized in checkout processes to analyze transaction data and improve conversion rates. You will track key funnel metrics, identify causes for drop-offs, and collaborate with UX and tech teams to enhance the user experience. The ideal candidate has a strong analytical background in ecommerce and the ability to work on optimization projects. This position is based in Dubai, UAE and offers an engaging work environment.

Qualifications

• Deep understanding of ecommerce transaction funnels.
• Strong command of funnel analytics, cohort tracking, and user journey mapping.
• Experience working closely with UX and engineering teams on optimization projects.

Responsibilities

• Track key funnel metrics across devices and platforms.
• Identify and quantify causes of drop-offs in the checkout process.
• Collaborate with product and tech to optimize checkout speed and flow.
• Evaluate payment gateway performance and run A/B tests.

Skills

Ecommerce transaction funnel analysis

Payment gateway familiarity

UX collaboration

Funnel analytics expertise

Job description

The Product Analyst – Checkout will identify root causes for drop-offs, analyze transaction data, and test hypotheses for improving conversion. You will measure the impact of UX enhancements, payment methods, and trust signals on funnel completion.

Key Responsibilities

• Track key funnel metrics (cart-to-checkout, checkout-to-payment, success rate).
• Identify and quantify causes of drop-offs across devices, platforms, and geographies.
• Collaborate with product and tech to optimize checkout speed and flow.
• Evaluate payment gateway performance and error rates.
• Run A/B tests for UX and payment method changes.
• Partner with CX and Operations to analyze refund and failure reasons.
• Create dashboards for live monitoring of conversion and payment success.

Knowledge, Skills & Experience

• Deep understanding of ecommerce transaction funnels.
• Familiarity with payment gateways and success/error metrics.
• Experience working closely with UX and engineering teams on optimization projects.
• Strong command of funnel analytics, cohort tracking, and user journey mapping.