Manager Group Operations Financial Control

Majid Al Futtaim; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading retail and entertainment developer in Dubai seeks a Manager for Group Operations Financial Controls. The role includes driving operational controls across multiple processes and requires Bachelor's degree and 6-9 years of experience in operations risk or internal audit. Desired candidates should have proficiency in data visualization tools such as Power BI and a history of improving operational efficiency. This role offers a friendly work environment and the chance to collaborate with a diverse team.

Benefits

Friendly work environment

Collaborate with diverse colleagues

Positive corporate culture

Qualifications

• 6–9 years in operations risk, internal controls, or internal audit across operational processes.
• Proven history of reducing cycle times, exception rates, or regulatory findings.
• Additional training in HSE, AML, or Data Privacy regulations is a plus.

Responsibilities

• Maintain and refresh standard operating procedures (SOPs) for high-risk processes.
• Perform risk and control reviews through walk-throughs and spot checks.
• Own the operational control issue log and monitor follow-up actions.

Skills

Operations risk management

Internal controls

Process excellence

Data visualization

Education

Bachelor’s degree in Business, Supply Chain, Engineering, or Finance

Lean Six Sigma certification

Tools

Power BI

Tableau

Job description

BUSINESS INTRODUCTION

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

JOB TITLE

Manager, Group Operations Financial Controls | Holding | Finance

ROLE SUMMARY

To drive consistent, efficient, and compliant operational controls across procurement-to-pay, inventory, CAPEX, and customer service processes. Serve as the first point of contact for business units on day-to-day operational control matters.

ROLE PROFILE

• SOP Governance – Maintain and refresh standard operating procedures (SOPs) and control checklists for high-risk operational processes.
• Risk & Control Reviews – Perform walk throughs and spot checks at Holding and OpCos; document control gaps and agree remediation.
• Incident & Issue Tracking – Own the operational control issue log; monitor root cause analysis and follow up actions.
• Combined Assurance – Align testing calendar with Internal Audit to avoid duplication and ensure full coverage.
• Training – Deliver toolbox talks / e learning modules on control disciplines to operations managers, buyers, and warehouse staff.
• Data & Dashboarding – Build simple Power BI views to visualise KPIs (cycle time, exception rates, policy breaches).
• Regulatory Watch – Track changes in HSE, data privacy, AML, and industry specific regs; map requirements to operational controls.
• Vendor & Contract Controls – Verify compliance with delegation of authority limits, tender policies, and contract variation controls.

REQUIREMENTS

• Bachelor’s degree in Business, Supply Chain, Engineering, or Finance.
• Professional certification desirable: Lean Six Sigma (Green/Black Belt), CCSA, CQA, or ISO 9001/14001 auditor.
• Additional training in HSE, AML, or Data Privacy regulations is a plus.
• 6–9 years in operations risk, internal controls, process excellence, or internal audit across procure to pay, inventory, logistics, and capex processes.
• Proven history of reducing cycle times, exception rates, or regulatory findings through process re engineering or automation.
• Proficiency in data visualisation (Power BI/Tableau) for KPI dashboards and exception analytics.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.