Manager - Engineering - AIN Dubai - Dubai Holding Entertainment

Dubai Holding; United Arab Emirates; On-site; AED 420,000 - 650,000; Full time

Job summary

Dubai Holding Entertainment seeks an experienced leader to oversee the Rides and Attractions Maintenance function, ensuring safety, reliability, and operational excellence across our entertainment assets. You will drive preventative maintenance programmes, lead a high-performing technical team, and deliver seamless guest experiences through safe operation of rides and facilities.

The role requires strong mechanical-electrical-automation knowledge, leadership in maintenance, budgeting experience,

Qualifications

• Bachelor's degree in Engineering or related discipline (postgrad qualifications advantageous)
• Significant experience in theme parks, attractions, or comparable technical services
• Proven leadership in managing maintenance or facilities teams at a managerial level
• Strong knowledge of mechanical, electrical, controls and automation systems
• Experience in maintenance planning, budgeting, and operational scheduling
• Solid understanding of safety, risk management and compliance
• Ability to lead teams, develop talent, and foster accountability and continuous improvement
• Strong stakeholder management across multiple functions and external partners
• Proficiency in IT systems and Microsoft Office applications
• Willingness to work varied hours, including at heights where required

Responsibilities

• Lead planning and delivery of preventive maintenance and annual testing programmes
• Optimize Total Hourly Ride Capacity (THRC) across equipment
• Oversee maintenance, repair, and lifecycle management of rides, attractions, facilities, utilities
• Manage technical services including facilities, landscape, logistics, and model shop operations
• Lead, develop and mentor a multidisciplinary maintenance team
• Ensure safety, health, environmental, and regulatory compliance
• Prepare and manage annual operating and capital expenditure budgets
• Oversee contractor relationships and external specialists
• Drive continuous improvement by proactive issue resolution
• Manage technical projects from development to handover within scope/time/budget
• Produce and present technical reports and performance metrics
• Collaborate with operations, maintenance, L&D, and leadership teams

Skills

Maintenance leadership

Maintenance planning

Safety & risk mgmt

Stakeholder management

IT system proficiency

MS Office proficiency

Mechanical & electrical know-how

Education

Bachelor's degree in Engineering

Postgraduate qualifications advantageous

Tools

Microsoft Office

Technical reporting tools

Job description

Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.

Ain Dubai, the tallest observation wheel in the world, is the jewel of Bluewaters, offering a one-of-a-kind experience and a majestic new perspective across Dubai's skyline. Global Village is one of the longest established tourist attractions in Dubai, delivering world-class cultural and family entertainment to millions of visitors each season. Dubai Parks and Resorts™ is the Middle East's largest multi-themed leisure and entertainment destination.

Dubai Holding Entertainment's portfolio also includes leading attractions such as Coca-Cola Arena, Roxy Cinemas, The Green Planet, and the Arabian Radio Network (ARN), the region's largest radio network, reaching millions of listeners across multiple platforms and languages.

About the Role

We are seeking an experienced and dynamic leader to oversee the Rides and Attractions Maintenance function, ensuring operational excellence, safety, and reliability across our world-class entertainment assets.

In this role, you will drive the planning and execution of preventative maintenance programmes, lead a high-performing technical team, and play a critical role in delivering seamless guest experiences through the safe and efficient operation of rides and facilities.

Key responsibilities include:

• Lead the planning and delivery of preventive maintenance and annual testing programmes to maximise ride availability and performance
• Drive operational excellence by optimising Total Hourly Ride Capacity (THRC) across all equipment
• Oversee maintenance, repair, and lifecycle management of rides, attractions, facilities, utilities, and associated infrastructure
• Manage the full spectrum of technical services, including facilities, landscape, logistics, and model shop operations
• Lead, develop, and inspire a multidisciplinary maintenance team, including recruitment, training, and performance management
• Ensure compliance with all health, safety, environmental, and regulatory standards, fostering a strong safety-first culture
• Prepare and manage annual operating and capital expenditure budgets, monitoring performance and cost efficiencies
• Oversee contractor relationships and coordinate with external specialists to ensure high-quality service delivery
• Drive continuous improvement by identifying and resolving technical issues proactively
• Manage technical projects from development through to operational handover, ensuring delivery within scope, time, and budget
• Produce and present technical reports and performance metrics to inform decision-making and track progress against business goals
• Collaborate closely with internal stakeholders across operations, maintenance, learning and development, and leadership teams

This role plays a vital part in ensuring the smooth and safe operation of key attractions, directly contributing to guest satisfaction and business success.

About You

To be successful in this role, you will bring a strong blend of technical expertise, leadership capability, and commercial awareness within a complex operational environment.

You will ideally have:

• A Bachelor's degree in Engineering or a related discipline (postgraduate qualifications or professional certifications are advantageous)
• Significant experience within theme parks, attractions, or a comparable technical services environment
• Proven leadership experience managing maintenance or facilities teams at a managerial level
• Strong technical knowledge across mechanical, electrical, controls and automation systems, including motors, utilities, and infrastructure
• Experience in maintenance planning, budgeting, and operational scheduling
• Sound understanding of safety, risk management, and compliance within an engineering environment
• Demonstrated ability to lead teams, develop talent, and foster a culture of accountability and continuous improvement
• Strong stakeholder management skills, with the ability to collaborate across multiple functions and external partners
• Proficiency in IT systems, technical reporting tools, and Microsoft Office applications
• Flexibility to work varied hours and adapt to operational requirements, including working at heights where required

You are a proactive and solutions-focused leader who thrives in a fast-paced environment and is passionate about delivering safe, high-quality guest experiences.

About the Benefits

In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment.

We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow. We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai.

At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!