Manager- Credit Control

First Abu Dhabi Bank; Abu Dhabi; On-site; AED 180,000 - 300,000; Full time

Job summary

First Abu Dhabi Bank is seeking an experienced Credit Facilities Manager to oversee the approval, encoding and accuracy of credit limits across local and international branches. You will guide a team to ensure timely processing of day-to-day transactions and maintain compliance with internal policies and UAE regulations.

The role emphasizes strong leadership, risk awareness, and proactive stakeholder engagement, with no remote work and a full-time on-site placement in the UAE.

Qualifications

• Bachelor's degree required.
• Minimum 5 years in banking with progressively senior managerial responsibilities in credit facilities.
• Experience enforcing SOPs, DOA and regulatory guidelines within banking operations.

Responsibilities

• Authorize/process/encode credit limits and ensure accurate detailing into bank systems.
• Maintain CCIB obligor details per UAE and international branches.
• Prepare day-to-day transactions, loan memos, settlements and related memos.
• Ensure adherence to SOPs, SLAs and regulatory guidelines.
• Support Team Leaders in workload distribution and staff training.

Skills

People management

Credit facilities

Process encoding

Regulatory awareness

Stakeholder management

Education

Bachelor's degree

Tools

Bank systems

GLCMS

Job description

The role is responsible for managing of credit limits relating to credit facilities and guiding the team members in the daytoday transactions with respect to limit encoding & control. Further he/she is responsible for ensuring that the team complies with the approved terms and adheres to policies process and procedures of FAB Head office representative offices international branches and regulators.

• Authorize / Process/ Encode credit limits and to ensure accurate detailing into the Banks Systems along with maintenance of Banks & Country Limits as per Credit Approvals Maintaining accuracy with regards to application of interest rates commissions fees and charges.
• Authorize/ Process / Encode maintenance of CCIB obligor details based on the requests received from UAE and international branches in line with the local regulations of the respective jurisdictions.
• Authorize / Process / Prepare day to day transactions Loan memos Processing tickets PPC discounting/ settlements SVC etc
• Authorize / Process / Encode monthly activities such as annual review of credit limits in GLCMS
• Authorize / Process memos for provisioning of accounts customer grade changes suspension of interest and passing relevant writeoff entries.
• Authorize / Prepare Liability/No Liability Certificates / Letters.
• Ensure 100% satisfaction rating by internal customers by providing superior service quality manage internal customer relationships and ensure that queries and exceptions are addressed efficiently with proactive measures.
• Ensure timely response to service and support requests queries escalations and deficiency reports.
• Stay abreast of latest developing concepts new regulations by the UAE Central Bank other legal entities and Corporate Credit guidelines
• Ensure adherence to published Standard Operation Procedures (SOP) Service level agreements (SLAs) and understanding of relevant products procedures and Delegation of Authority (DOA) of the Bank.
• Support Team Leader (TLs) in distributing work among team members and ensure smooth flow of daytoday transactions.
• Assist TLs in monitoring work submission channels (emails and other workflow management systems in use) for daily task allocation within the Unit to ensure task completions and update internal stakeholders accordingly.
• Authorize / Prepare instruction memos to Loan operations for disbursement changes in repayment settlements maintenance and collection of various fees etc
• Authorize / Prepare instruction Memos to Client Service (CS) team for release of excess margin held against facilities as per approved terms.
• Authorize / Prepare instruction memos for amendment of interest rates of overdraft pricing linked to fixed deposits deferring loan instalments extending loan maturity date etc.
• Authorize / Process / Encode Bank and Country limits as per approval
• Authorize / Process upload of interest rates codes in Bank systems
• Prepare various reports as and when requested by HOCCU & Sanction/HOCAD/Senior Management
• Undertake special projects/assignments as and when requested by Line Manager/ HOCCU& Sanction / HO CAD/ Senior Management.
• Report KRIs and Operational loss incidents in a timely manner.
• Proactive engagement with key stakeholders and ensure operational continuity without any process breach
• Recognize and highlight process enhancement opportunities.
• Provide guidance and on the job training for staff conduct knowledge sharing sessions and monitor performance of the team.
• Ascertain adequate training of team members
• Create effective leave management plan adequate backups for self and team members
• Timely archiving of transactional documents as per Units process.
• Maximize available manpower to meet business deliverables.

KEY ACCOUNTABILITIES:

• Policies Systems Processes & Procedures

Follow all relevant departmental policies processes standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Demonstrate compliance to organizations values and ethics at all times to support the establishment of a value drive culture within the bank.

Continuous Improvement

Contribute to the identification of opportunities for continuous improvement and sustainability of systems processes and practices considering global standards productivity improvement and cost reduction.

Reporting

Assist in the preparation of timely and accurate statements and reports to meet department requirements policies and quality standards.

Qualifications :

Minimum Qualification

• Bachelors degree.

Minimum Experience

• Relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the credit facility function.

Remote Work :

No

Employment Type :

Fulltime