Manager Business Continuity

Emirates Flight Catering; Dubai; On-site; AED 300,000 - 450,000; Full time

Job summary

Emirates Flight Catering seeks a seasoned Business Continuity Management specialist to implement and maintain the BCMS per ISO 22301, NCEMA 7000 and internal policies. You will develop governance documents, coordinate BIA and TRA, and align disaster recovery with IT.

Responsibilities include supporting BCPs and crisis plans, liaising with CMT, and delivering BCM awareness training for multi-level staff across operations.

Qualifications

• Bachelor's degree in risk management, business, engineering, aviation or related field.
• ISO 22301 Lead Implementer or Lead Auditor certification required.
• NCEMA7000, CBCI/CBCP or equivalent preferred.
• 7+ years of experience in business continuity or emergency preparedness in aviation, catering, logistics, or similar environment.

Responsibilities

• Support the implementation and maintenance of the company's BCMS per ISO 22301, NCEMA 7000 and internal policies.
• Develop and update the BCM Policy, procedures, and governance documents.
• Coordinate BIA and TRA activities for accurate risk and RTO identification.
• Support development of BCPs and Crisis Management Plans; align with IT on disaster recovery.

Skills

Influence senior stakeholders

Workshop facilitation

Builder mindset

Education

Bachelor's degree in risk management, Business, Engineering, Aviation or a related field

ISO 22301 Lead Implementer or Lead Auditor

NCEMA7000, CBCI (by BCI) or CBCP (by DRI International) or equivalent

Job description

• Support the implementation and maintenance of the Company's BCMS in accordance with ISO 22301, NCEMA 7000, industry related obligations, and internal policies, ensuring documentation and compliance requirements are up to date.


• Assist in developing and updating the BCM Policy, procedures, and governance documents in line with the regulatory, aviation, and other applicable requirements.


• Coordinate Business Impact Analysis (BIA) and Threat Risk Assessment (TRA) activities, ensuring accurate identification of critical activities risks and Recovery Time Objectives (RTOs).


• Support the development and periodic review of Business Continuity Plans (BCPs), Crisis Management Plans, and site response plans, and coordinate with IT on disaster recovery alignment.


• Provide support to the Crisis Management Team (CMT) by maintaining readiness of contact lists, communication protocols, and response tools during incidents and exercises.


• Assist in planning and execution of BCM exercises including tabletop sessions, simulations, and drills, and track observations, gaps, and follow-up actions to support continuous improvement of plans.


• Develop and support the delivery of BCM and Crisis Management awareness and training sessions to ensure everyone, at different levels, understands their role during a disruption.


• Work with the Procurement and relevant stakeholders to assess the BCM capabilities of critical suppliers' and evaluate alternative sourcing strategies.


• Coordinate with Internal & External Communications teams and other support functions to facilitate effective communication during incidents/ crisis.


• Assist in liaising with external stakeholders, including Dubai Civil Defense, Dubai Civil Aviation Authority, by supporting audit preparation, documentation, and coordination for regulatory reviews and external engagements.

Qualifications

Education Qualification

• Bachelor's degree in risk management, Business, Engineering, Aviation or a related field


• ISO 22301 Lead Implementer or Lead Auditor (Mandatory).


• NCEMA7000, CBCI (by BCI) or CBCP (by DRI International) or equivalent is preferred.


• Familiarity with NCEMA 7000, ISO 31000, and integrated management systems like ISO 9001, ISO 14001 and ISO 45001.

Work Experience

• Minimum 7 years of experience in business continuity, or emergency preparedness, within aviation, catering, logistics, manufacturing or complex operational environments.


• Proven track record of building or significantly upgrading a BCMS in a complex, 24/7 industrial environment.


• Exposure to working with Integrated Management Systems. Strong workshop facilitation and stakeholder management experience.

Skills

• Ability to influence senior stakeholders and simplify complex technical risks for operational staff.


• Workshop facilitation across multicultural workforce with an ability to translate risk into operational language.


• Possesses a \"builder\" mindset, with the ability to create and implement processes from scratch while thriving in ambiguous and evolving environments.