M365 Admin & M365 Security Specialist – L3

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading software solutions provider based in Dubai is seeking a highly skilled professional to manage the secure and efficient operation of Microsoft 365 services. The successful candidate will oversee user provisioning, email protection, and SharePoint administration, ensuring compliance and proactive service management. Candidates should have a strong analytical mindset, excellent communication skills, and a minimum of 8-10 years of hands-on experience in M365 and security. This role offers opportunities for collaboration across various teams.

Qualifications

• Minimum 8-10 years of hands-on experience in M365 & security.
• Experience with AI‑based implementation or support will be considered an added advantage.

Responsibilities

• Manage user provisioning, mailbox creation, OneDrive, SharePoint, Teams, and overall tenant configurations.
• Monitor service health and implement governance policies.
• Administer SharePoint Online sites and manage access permissions.
• Configure and maintain Conditional Access, MFA, DLP, and Defender for Office 365.
• Implement and maintain GSA protocols for secure service access.
• Oversee subscription tracking, license assignment, and renewal forecasting.

Skills

Microsoft 365 Suite (Admin Center) – Expert

SharePoint Online Management – Expert

Exchange Online, Teams, OneDrive – Expert

Microsoft Defender / Email Security – Expert

Certification Authority – Strong

Azure AD (Entra ID), Active Directory, GPO & Hybrid Identity – Moderate to Strong

Global Security Authentication (GSA) – Expert

License & Subscription Management – Expert

PowerShell (Admin Scripts) – Strong

ISO / SOC Compliance Practices – Strong

AD, GPO, DNS – Strong

Education

Engineering Degree (Computers / Electronics)

Job description

JOB PURPOSE

This role supports the secure and efficient operation of Microsoft 365 services, including SharePoint Online, security configurations, identity administration, licensing, and Global Security Authentication (GSA). The candidate ensures collaboration continuity, compliance alignment, and proactive service management across hybrid environments.

QUALIFICATION

Engineering Degree (Computers / Electronics)

CERTIFICATIONS

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Cybersecurity Architect Expert
• ITIL Foundation
• AI‑related training or certification will be considered an added advantage.

EXPERIENCE

Minimum 8‑10 years of hands‑on experience in M365 & security

RESPONSIBILITIES

🔧 M365 Administration

• Manage user provisioning, mailbox creation, OneDrive, SharePoint, Teams, and overall tenant configurations
• Monitor service health, implement governance policies, and troubleshoot collaboration tool issues

🛡️ M365 Security & Email Protection

• Configure and maintain Conditional Access, MFA, DLP, and Defender for Office 365
• Monitor and respond to phishing, spam, and malware threats via Defender, Mimecast, or Proofpoint
• Perform security incident response and impact assessment in alignment with SOC practices

📁 SharePoint Administration

• Administer SharePoint Online sites, access permissions, storage quotas, and taxonomy
• Support site lifecycle management, metadata tagging, archival processes, and retention alignment
• Troubleshoot sync issues and coordinate with content owners for collaboration efficiency

🔐 Active Directory & Hybrid Identity

• Manage AD groups, OU structures, hybrid identity provisioning using AAD Connect
• Ensure seamless identity federation, access synchronization, and RBAC alignment

🌍 Global Security Authentication (GSA)

• Implement and maintain GSA protocols for secure service access and identity validation
• Coordinate GSA onboarding for offshore resources and service accounts
• Maintain authentication workflows and logs for compliance visibility and risk tracking
• Collaborate with enterprise security teams to optimize federated access policies and identity assurance

📊 License Management & Reporting

• Oversee subscription tracking, license assignment, and renewal forecasting
• Maintain dashboards for license consumption, access anomalies, and budget planning
• Provide documentation support for internal audits and compliance reviews

🤝 Cross-Team Engagement

• Collaborate with Infrastructure, Security, Compliance, Procurement, and regional delivery teams
• Facilitate KT sessions and resource onboarding
• Escalate critical issues and support transition coordination

TECHNICAL SKILLS / COMPETENCIES

MANDATORY

• Microsoft 365 Suite (Admin Center) – Expert
• SharePoint Online Management – Expert
• Exchange Online, Teams, OneDrive – Expert
• Microsoft Defender / Email Security – Expert
• Certification Authority – Strong
• Azure AD (Entra ID), Active Directory, GPO & Hybrid Identity – Moderate to Strong
• Global Security Authentication (GSA) – Expert
• License & Subscription Management – Expert
• PowerShell (Admin Scripts) – Strong
• ISO / SOC Compliance Practices – Strong
• AD, GPO, DNS – Strong

OPTIONAL

• Experience with AI‑based implementation or support will be considered an added advantage.

SOFT SKILLS (MANDATORY)

• Strong analytical and problem‑solving ability
• Excellent written, verbal communication, and presentation skills
• Clear and accurate documentation skills
• Proven experience in team leadership and collaboration, with the ability to work effectively across departments and foster a cooperative work environment.
• High attention to detail and proactive security mindset