Luxury Wellness Experience Concierge

The First Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality management company in Dubai seeks an experienced luxury receptionist for the Ciel Dubai Marina's spa. The ideal candidate will have at least 3 years' experience in a luxury hospitality environment, strong communication skills, and a guest-centric attitude. Responsibilities include managing reservations, guest check-ins, and promoting wellness services. This role promises a vibrant work environment and opportunities for professional growth.

Qualifications

• Minimum 3 years’ experience as a receptionist in a luxury hospitality, spa, or wellness environment.
• Strong knowledge of spa and fitness services is an advantage.
• Professional grooming and guest-centric attitude.

Responsibilities

• Welcome all guests in a warm, professional, and attentive manner.
• Manage reservations for spa treatments, fitness sessions, and wellness programs.
• Assist with guest check-in/check-out, billing, and payment processing.

Skills

Communication and interpersonal skills

Sales and upselling ability

Guest engagement

Tools

Booking/reservation systems

Microsoft Office

Spa software

Job description

A leading hospitality management company in Dubai seeks an experienced luxury receptionist for the Ciel Dubai Marina's spa. The ideal candidate will have at least 3 years' experience in a luxury hospitality environment, strong communication skills, and a guest-centric attitude. Responsibilities include managing reservations, guest check-ins, and promoting wellness services. This role promises a vibrant work environment and opportunities for professional growth.