Luxury Wellness Experience Concierge

Atlantis Dubai; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality resort in Dubai seeks an enthusiastic Agent, Wellness Experience to create outstanding guest experiences in a dynamic wellness environment. This role requires a polished professional with proven spa product knowledge and interpersonal skills to provide exceptional guest service. Responsibilities include welcoming guests, managing requests, and ensuring a memorable spa experience. Competitive, tax-free salary and comprehensive benefits provided, making it an ideal opportunity for dedicated hospitality professionals.

Benefits

Competitive, tax-free salary

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Colleague wellness initiatives

Qualifications

• Previous experience in high-end day spa, resort, or hotel spa.
• Ability to read social situations and deliver a first-class experience.
• Impeccable personal presentation and grooming.

Responsibilities

• Warmly welcome guests via all means of contact.
• Knowledgeable about all products and services offered.
• Display strong task management skills while coordinating guest requests.
• Create emotional connections with guests for repeat visits.

Skills

Spa product knowledge

Interpersonal skills

Sales techniques

Computer literacy

Fluency in English

Job description

A leading luxury hospitality resort in Dubai seeks an enthusiastic Agent, Wellness Experience to create outstanding guest experiences in a dynamic wellness environment. This role requires a polished professional with proven spa product knowledge and interpersonal skills to provide exceptional guest service. Responsibilities include welcoming guests, managing requests, and ensuring a memorable spa experience. Competitive, tax-free salary and comprehensive benefits provided, making it an ideal opportunity for dedicated hospitality professionals.