Luxury Tech Concierge: Customer Care Trainee

Chalhoub Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury retail group is seeking a Luxury Tech Consultant in Dubai. You will achieve sales targets and deliver exceptional guest experiences while implementing CRM and customer initiatives. Ideal candidates have strong communication skills and a customer-centric attitude, with a preference for a technical background. Join a team that values diversity and offers a competitive benefits package including healthcare and flexible working policies.

Benefits

Health care

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Qualifications

• Strong communication skills, both verbal and written.
• Technical background is preferred.

Responsibilities

• Respond to customer inquiries via phone, email, and live chat in a professional manner.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to ensure a seamless customer experience.

Skills

Strong communication skills

Excellent interpersonal skills

Customer-centric attitude

Ability to handle multiple tasks

Proficiency in using computers and customer service software

Education

College degree

Job description

A luxury retail group is seeking a Luxury Tech Consultant in Dubai. You will achieve sales targets and deliver exceptional guest experiences while implementing CRM and customer initiatives. Ideal candidates have strong communication skills and a customer-centric attitude, with a preference for a technical background. Join a team that values diversity and offers a competitive benefits package including healthcare and flexible working policies.