Luxury Resort Host: Guest Experience & Service Ambassador

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in Dubai is seeking a Resort Host to create an exceptional guest journey from arrival to departure. The role requires 2+ years in ultra-luxury hospitality, outstanding guest service skills, and effective communication. The successful candidate will apply standard procedures, greet guests courteously, and ensure their needs are met throughout their stay. Flexibility in working hours is required as part of a full-time position.

Benefits

Training and development programs

Growth and support throughout the journey

Qualifications

• 2 years minimum experience in a similar capacity within an ultra-luxury hospitality environment.
• Proficient in English language (verbal & written); Russian language proficiency is an asset.
• Computer literacy is recommended.

Responsibilities

• Apply standard operating procedures in your department.
• Provide a warm welcome and fond farewell to guests.
• Maintain an up-to-date knowledge of hotel information and local services.

Skills

Guest services skills

Professional presentation

Communication skills

Calm under pressure

Flexibility in working hours

Education

Hospitality diploma

Tools

Windows MS Office Suite

Opera PMS systems

Job description

A luxury resort in Dubai is seeking a Resort Host to create an exceptional guest journey from arrival to departure. The role requires 2+ years in ultra-luxury hospitality, outstanding guest service skills, and effective communication. The successful candidate will apply standard procedures, greet guests courteously, and ensure their needs are met throughout their stay. Flexibility in working hours is required as part of a full-time position.