Luxury Resort Duty Manager: Guest Experience Leader

Swiss Connect Solutions; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality company is seeking a Duty Manager to enhance the leadership team of a luxurious 5-star resort in Ras Al Khaimah. The ideal candidate will possess at least 3 years in a similar position with extensive expertise in luxury hotel operations and outstanding guest relations. Successful applicants should demonstrate strong leadership and organizational capabilities, along with exceptional communication skills. This role offers a unique opportunity to elevate guest experiences in a high-end environment.

Qualifications

• 3 years of experience in a similar leadership role within a 5-star hotel or resort.
• Strong knowledge of guest services and hotel operations.
• Fluent in English; additional languages are an advantage.

Responsibilities

• Lead and support teams to ensure a seamless guest experience.
• Manage front office and guest services operations.
• Collaborate across departments for service enhancement.

Skills

Guest relations skills

Leadership skills

Communication skills

Knowledge of front office operations

Proactive problem-solving

Tools

PMS systems

Job description

A prestigious hospitality company is seeking a Duty Manager to enhance the leadership team of a luxurious 5-star resort in Ras Al Khaimah. The ideal candidate will possess at least 3 years in a similar position with extensive expertise in luxury hotel operations and outstanding guest relations. Successful applicants should demonstrate strong leadership and organizational capabilities, along with exceptional communication skills. This role offers a unique opportunity to elevate guest experiences in a high-end environment.