Luxury Reservations Specialist

21c Museum Hotels; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking a Reservations Officer to deliver exceptional guest experiences. In this role, you will be responsible for booking room reservations, assisting guests with inquiries, and maximizing revenue through effective up-selling. Ideal candidates should have at least a year of hotel experience, be fluent in English, and possess strong interpersonal skills. Join a dynamic team at this exquisite venue where luxury meets urban sophistication.

Qualifications

• At least 1 year relevant experience in a hotel.
• Ability to work well in a fast paced environment.
• Experience with hotel reservation systems.

Responsibilities

• Offer exceptional, friendly and engaging service.
• Maximize revenue through up-selling.
• Assist guests with information and special requests.
• Manage room reservation requests and updating system information.

Skills

Ability to work under pressure

Strong interpersonal skills

Problem solving abilities

Fluency in English

Tools

Opera

Job description

A luxury hotel in Dubai is seeking a Reservations Officer to deliver exceptional guest experiences. In this role, you will be responsible for booking room reservations, assisting guests with inquiries, and maximizing revenue through effective up-selling. Ideal candidates should have at least a year of hotel experience, be fluent in English, and possess strong interpersonal skills. Join a dynamic team at this exquisite venue where luxury meets urban sophistication.