Luxury In-Room Dining Concierge

InterContinental Hotels Group; United Arab Emirates; On-site; AED 35,000 - 45,000; Full time

Job summary

A luxury hotel group in Dubai is looking for an experienced In-Room Dining Order Taker to enhance the dining service experience. The role involves taking accurate orders, delivering warm service, and ensuring guest satisfaction. Ideal candidates will possess strong communication skills, attention to detail, and some previous experience in food service or hospitality. The hotel offers competitive salaries and a supportive work environment focusing on employee wellbeing and development.

Benefits

Competitive salary

Generous room discounts

World-class training programs

Qualifications

• Previous experience in in-room dining or luxury food service.
• Familiarity with food safety or hygiene certification (e.g., HACCP).
• Experience in a multicultural environment is preferred.

Responsibilities

• Answer in-room dining calls promptly and professionally.
• Take accurate food and beverage orders and ensure guest satisfaction.
• Coordinate with kitchen and service teams for timely delivery.

Skills

Excellent communication skills and professional telephone etiquette

Strong attention to detail

Ability to multitask

Strong organizational skills

Education

High school diploma or equivalent

Diploma in Hospitality Management or Food & Beverage Service

Tools

POS systems (e.g., MICROS)

Job description

A luxury hotel group in Dubai is looking for an experienced In-Room Dining Order Taker to enhance the dining service experience. The role involves taking accurate orders, delivering warm service, and ensuring guest satisfaction. Ideal candidates will possess strong communication skills, attention to detail, and some previous experience in food service or hospitality. The hotel offers competitive salaries and a supportive work environment focusing on employee wellbeing and development.