Luxury Hotel Training & Quality Director

Kempinski Hotels; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A luxury hotel chain in Dubai seeks a Director of Training & Quality to enhance training programs and quality standards across its hotels. Responsibilities include establishing training networks, analyzing needs, and coaching managers. A Bachelor's degree in Tourism or related fields is required, along with leadership and communication skills. The role ensures exceptional guest service and drives organizational success.

Qualifications

• Minimum 1 year in a similar position within a luxury brand.
• Ability to work in a multinational environment.

Responsibilities

• Establish a training network according to Kempinski standards.
• Analyze training needs and effectiveness.
• Plan, design, and deliver training programs.
• Coach and train managers and trainers.

Skills

Communication skills

Team leadership skills

Planning and organizational skills

Customer service skills

Administration skills

Presentation skills

Budgeting experience

Education

Bachelor's or similar degree in Tourism/Hotel Management or Education

Job description

A luxury hotel chain in Dubai seeks a Director of Training & Quality to enhance training programs and quality standards across its hotels. Responsibilities include establishing training networks, analyzing needs, and coaching managers. A Bachelor's degree in Tourism or related fields is required, along with leadership and communication skills. The role ensures exceptional guest service and drives organizational success.