Luxury Hotel Telephone Concierge

Kempinski Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious luxury hotel chain is seeking a Telephone Operator in Dubai. The role involves handling incoming calls with care, managing guest requests, and ensuring efficient communication. The ideal candidate should have a basic knowledge of front desk operations, excellent communication skills, and luxury hotel experience. This is a full-time, permanent position offering a dynamic work environment in a renowned hotel. Apply now to join a team dedicated to delivering exceptional service.

Qualifications

• Basic knowledge of front desk operations.
• Experience in luxury hotels.
• Strong communication skills.

Responsibilities

• Answer all incoming calls and connect them to the appropriate extension.
• Write down messages accurately and deliver them promptly.
• Handle guests' requests for DND and personal wakeup calls.

Skills

Basic knowledge of front desk operations

Luxury Hotel Experiences

Communication skills

Knowledge of Microsoft Office (Word, Excel, and PowerPoint)

Knowledge of Opera

Basic knowledge of Micros

Job description

A prestigious luxury hotel chain is seeking a Telephone Operator in Dubai. The role involves handling incoming calls with care, managing guest requests, and ensuring efficient communication. The ideal candidate should have a basic knowledge of front desk operations, excellent communication skills, and luxury hotel experience. This is a full-time, permanent position offering a dynamic work environment in a renowned hotel. Apply now to join a team dedicated to delivering exceptional service.