Luxury Hotel Room Service & Phone Sales Pro

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Dubai seeks a passionate Telephone Sales Agent / Room Dining Order Taker to enhance guest experience through exceptional service and food recommendations. The ideal candidate will have a minimum of one year of experience in a similar role and possesses strong interpersonal skills to connect with both guests and team members. A thorough understanding of food and beverage offerings is essential, alongside fluency in English.

Qualifications

• At least 1 year of experience as a Telephone Sales Agent or Room Dining Order Taker.
• Strong guest and employee interpersonal skills.
• Experience focused on guest satisfaction.

Responsibilities

• Understand and recommend food and beverage menu items.
• Sell and record room service orders accurately.
• Perform room service duties including tray delivery and collection.

Skills

Telephone Sales

Interpersonal Skills

Guest Experience Focus

Beverage/Wine Knowledge

Fluent in English

Job description

A luxury hospitality brand in Dubai seeks a passionate Telephone Sales Agent / Room Dining Order Taker to enhance guest experience through exceptional service and food recommendations. The ideal candidate will have a minimum of one year of experience in a similar role and possesses strong interpersonal skills to connect with both guests and team members. A thorough understanding of food and beverage offerings is essential, alongside fluency in English.