Luxury Hotel L&D Manager: Forbes Standards & Leadership

Hilton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading international hotel chain is seeking a Learning & Development Manager for their Dubai location. The role requires a focus on developing staff training programs, specifically in line with Forbes standards, to enhance the guest experience. The ideal candidate will have a strong background in learning and development within the luxury hotel sector, exceptional communication skills, and the ability to build relationships. With a commitment to high service levels, this role offers the opportunity to help shape the training landscape at a prestigious establishment.

Qualifications

• Minimum of 3 years of experience as Learning & Development Manager in a luxury hotel.
• Strong ability to analyze and process information.
• Demonstrated capability to develop interpersonal relationships.

Responsibilities

• Support departments in developing leadership capabilities.
• Drive Forbes Travel Guide training standards across departments.
• Prepare annual training plans and calendars for the hotel.

Skills

Experience in Learning & Development

Knowledge of Forbes standards

Strong communication skills

People management skills

Proficiency in Microsoft Word and PowerPoint

Education

Tertiary qualifications in Training or Human Resources

Job description

A leading international hotel chain is seeking a Learning & Development Manager for their Dubai location. The role requires a focus on developing staff training programs, specifically in line with Forbes standards, to enhance the guest experience. The ideal candidate will have a strong background in learning and development within the luxury hotel sector, exceptional communication skills, and the ability to build relationships. With a commitment to high service levels, this role offers the opportunity to help shape the training landscape at a prestigious establishment.