Luxury Hotel IT Coordinator—Elevate the Guest Experience

Hilton; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking an IT Coordinator to ensure smooth operation of technology systems at the hotel. This role involves providing technical support, coordinating IT installations, and monitoring system performance to enhance guest experiences. Ideal candidates should have prior IT experience, familiarity with Microsoft systems, and knowledge of hotel applications like Fidelio and Micros. Organizational and interpersonal skills are essential. A rewarding opportunity in a dynamic hospitality environment awaits you.

Qualifications

• Previous IT experience preferably in the hotel leisure and/or service sector.
• Experience of all Microsoft systems.
• Experience of hotel applications such as Fidelio and Micros preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Responsibilities

• Providing timely technical support and solutions for hardware software and network-related issues.
• Coordinating installation and maintenance of IT systems.
• Monitoring system performance and implementing preventive measures.
• Managing user accounts and data security protocols.
• Liaising with vendors for IT services and equipment.
• Supporting technology requirements for meetings and events.
• Maintaining documentation of IT assets and configurations.

Skills

IT experience

Microsoft systems

Hotel applications (Fidelio, Micros)

Organizational skills

Interpersonal skills

Current technical skills

Job description

A leading global hospitality company in Dubai is seeking an IT Coordinator to ensure smooth operation of technology systems at the hotel. This role involves providing technical support, coordinating IT installations, and monitoring system performance to enhance guest experiences. Ideal candidates should have prior IT experience, familiarity with Microsoft systems, and knowledge of hotel applications like Fidelio and Micros. Organizational and interpersonal skills are essential. A rewarding opportunity in a dynamic hospitality environment awaits you.