Luxury Hospitality Host: Guest Care, Reservations & Upsell

Hyatt Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dedicated individual to provide exceptional service in the Food & Beverage Division. This role involves supervising tasks, ensuring guest satisfaction, and maintaining high standards. The ideal candidate will have a strong background in customer service, preferably in a luxury environment, and excellent communication skills in English. Training in hospitality is preferred. This position offers opportunities for growth within the hotel.

Qualifications

• 1-2 years of experience in a luxury hotel or fine dining restaurant.
• Formal training in food & beverage management is a plus.
• Additional languages valued in international settings.

Responsibilities

• Provide courteous, professional, and efficient service.
• Supervise and demonstrate all tasks in the assigned area.
• Adapt to rotate within various sub-departments.

Skills

Communication skills in English

Customer service

Food and beverage knowledge

Education

High school diploma or equivalent

Hospitality or tourism-related certification

Tools

Reservation systems

POS software

Basic computer skills

Job description

A leading hospitality company in Dubai is seeking a dedicated individual to provide exceptional service in the Food & Beverage Division. This role involves supervising tasks, ensuring guest satisfaction, and maintaining high standards. The ideal candidate will have a strong background in customer service, preferably in a luxury environment, and excellent communication skills in English. Training in hospitality is preferred. This position offers opportunities for growth within the hotel.