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Luxury Hospitality Host: Guest Care, Reservations & Upsell

Hyatt Group

Dubai

On-site

AED 60,000 - 120,000

Full time

Today
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Job summary

A leading hospitality company in Dubai is seeking a dedicated individual to provide exceptional service in the Food & Beverage Division. This role involves supervising tasks, ensuring guest satisfaction, and maintaining high standards. The ideal candidate will have a strong background in customer service, preferably in a luxury environment, and excellent communication skills in English. Training in hospitality is preferred. This position offers opportunities for growth within the hotel.

Qualifications

  • 1-2 years of experience in a luxury hotel or fine dining restaurant.
  • Formal training in food & beverage management is a plus.
  • Additional languages valued in international settings.

Responsibilities

  • Provide courteous, professional, and efficient service.
  • Supervise and demonstrate all tasks in the assigned area.
  • Adapt to rotate within various sub-departments.

Skills

Communication skills in English
Customer service
Food and beverage knowledge

Education

High school diploma or equivalent
Hospitality or tourism-related certification

Tools

Reservation systems
POS software
Basic computer skills
Job description
A leading hospitality company in Dubai is seeking a dedicated individual to provide exceptional service in the Food & Beverage Division. This role involves supervising tasks, ensuring guest satisfaction, and maintaining high standards. The ideal candidate will have a strong background in customer service, preferably in a luxury environment, and excellent communication skills in English. Training in hospitality is preferred. This position offers opportunities for growth within the hotel.
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