Luxury Guest Services Concierge - Russian Speaker (UAE)

Jumeirah Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality group in the United Arab Emirates is seeking a Guest Services Executive to enhance guest experiences at the Jumeirah Mina Al Salam. This role involves managing check-in/check-out processes, responding to guest requests, and resolving concerns. Ideal candidates will have 1–2 years of hospitality experience, strong communication skills, and knowledge of English and other languages like Russian. The position offers a supportive work environment and competitive tax-free salary.

Benefits

Supportive work environment

Colleague discounts on food and hotel stays

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Qualifications

• 1–2 years in hospitality or customer service experience.
• High School Diploma required; bachelor's in hospitality preferred.
• Ability to communicate effectively and manage guest inquiries.

Responsibilities

• Welcome guests and manage check-in/check-out processes.
• Deliver prompt, personalized responses to guest requests.
• Coordinate with departments to ensure exceptional guest experiences.
• Resolve guest concerns while maintaining high service standards.

Skills

Guest service

Communication

Problem-solving

Multitasking

English

Russian

Education

High School Diploma

Bachelor's in hospitality

Job description

A luxury hospitality group in the United Arab Emirates is seeking a Guest Services Executive to enhance guest experiences at the Jumeirah Mina Al Salam. This role involves managing check-in/check-out processes, responding to guest requests, and resolving concerns. Ideal candidates will have 1–2 years of hospitality experience, strong communication skills, and knowledge of English and other languages like Russian. The position offers a supportive work environment and competitive tax-free salary.