Luxury Guest Arrival Concierge

The Ritz-Carlton Hotel Company, L.L.C.; Dubai; On-site; AED 100,000 - 160,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. in Dubai (DIFC) is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, ensuring memorable service from check-in to checkout.

You will be empowered to move about the space, respond to guest requests, and contribute to a flawless guest journey. Responsibilities include addressing operational needs, completing reports, and sharing local area highlights.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Process operational needs and guest requests as part of arrival and departure experiences.
• Complete reports and share highlights of local area to guests.
• Ensure that Gold Standards and service values are delivered graciously to guests.
• Maintain professional appearance and follow company policies while moving about the workspace.

Education

High school diploma or G.E.D. equivalent

Job description

The Ritz-Carlton Hotel Company, L.L.C. in Dubai (DIFC) is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, ensuring memorable service from check-in to checkout.

You will be empowered to move about the space, respond to guest requests, and contribute to a flawless guest journey. Responsibilities include addressing operational needs, completing reports, and sharing local area highlights.