Luxury Front Office Agent – Chinese Speaker

Kerzner International Management; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality company in Dubai seeks a Front Office Agent (Chinese speaker) to provide exceptional customer service at Atlantis, The Palm. In this role, you will manage guest check-ins and check-outs, ensuring a smooth experience while attending to specific requests. Candidates should have a bachelor’s degree in Hospitality Management and a minimum of 2 years in a similar role. This position offers a competitive tax-free salary and various benefits, making it ideal for those passionate about a long-term career in hospitality.

Benefits

Generous food and beverage privileges

Discounted rates at all Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Qualifications

• Minimum of 2 years in Front Office, Receptionist, or Guest Service roles in luxury properties.
• Ability to converse in multiple languages like Russian, Arabic, Chinese, French, or German is advantageous.

Responsibilities

• Provide efficient solutions and services to all guests.
• Ensure smooth check-ins and check-outs.
• Process cashiering transactions promptly and correctly.

Skills

Customer service

Attention to detail

Excellent communication

Education

Bachelor’s degree in Hospitality Management

Tools

Hotel reservations system (Opera)

Job description

A leading luxury hospitality company in Dubai seeks a Front Office Agent (Chinese speaker) to provide exceptional customer service at Atlantis, The Palm. In this role, you will manage guest check-ins and check-outs, ensuring a smooth experience while attending to specific requests. Candidates should have a bachelor’s degree in Hospitality Management and a minimum of 2 years in a similar role. This position offers a competitive tax-free salary and various benefits, making it ideal for those passionate about a long-term career in hospitality.