Luxury Front Desk Agent – Russian Speaker

Al Zorah Beach Resort; Ajman Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the UAE is seeking a Front Office Agent who speaks Russian. This role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service tailored to Russian-speaking clients. Ideal candidates should have 1 year of experience in luxury hospitality, a relevant degree, and proficiency in Opera PMS. Strong communication skills and attention to detail are essential for this position.

Qualifications

• Minimum 1 year of experience as a Front Office Agent in a 5-star luxury hotel or resort.
• Fluent in English and Russian (spoken and written).
• Flexibility to work rotating shifts, weekends, and public holidays.

Responsibilities

• Welcome guests with professionalism, warmth, and natural elegance during arrival and departure.
• Perform check-in and check-out procedures accurately, maintaining efficiency and attention to detail.
• Act as a dedicated point of contact for Russian-speaking guests.

Skills

Fluent in English

Fluent in Russian

Strong interpersonal skills

Attention to detail

Problem-solving ability

Organizational skills

Education

Diploma or Bachelor’s degree in Hospitality or Hotel Management

Tools

Opera PMS

Microsoft Office

Job description

A luxury resort in the UAE is seeking a Front Office Agent who speaks Russian. This role involves welcoming guests, managing check-ins and check-outs, and ensuring exceptional service tailored to Russian-speaking clients. Ideal candidates should have 1 year of experience in luxury hospitality, a relevant degree, and proficiency in Opera PMS. Strong communication skills and attention to detail are essential for this position.