Luxury Fashion Consultant: Omni-Channel Guest Experience

Chalhoub Group; Abu Dhabi; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading luxury retailer in Abu Dhabi is seeking a Fashion Consultant to achieve sales targets while delivering exceptional customer experiences. The ideal candidate will have strong communication skills in English and Arabic, along with experience in luxury retail and CRM. Responsibilities include driving client relationships, collecting customer data, and supporting in-store initiatives. Join a dynamic team and enjoy a competitive benefits package.

Benefits

Healthcare benefits

Child education contribution

Remote and flexible working policies

Exclusive employee discounts

Qualifications

• Strong English and Arabic communication skills essential.
• Experience with luxury retail required.
• Familiarity with CRM systems and personalized service.

Responsibilities

• Achieve sales targets while providing exceptional Guest Experience.
• Drive client relationships through an omni-channel approach.
• Collect and analyze customer data for business insights.
• Support CRM and CX initiatives in-store.
• Ensure compliance with VM guidelines and SOPs.

Skills

Strong English communication skills

Strong Arabic communication skills

Experience with luxury retail

CRM knowledge

Personalized customer service

Job description

A leading luxury retailer in Abu Dhabi is seeking a Fashion Consultant to achieve sales targets while delivering exceptional customer experiences. The ideal candidate will have strong communication skills in English and Arabic, along with experience in luxury retail and CRM. Responsibilities include driving client relationships, collecting customer data, and supporting in-store initiatives. Join a dynamic team and enjoy a competitive benefits package.